Hilton Nursing Partners
Hilton Nursing Partners is a home care agency in Tonbridge, Kent (TN12 9QJ). It holds a CQC rating of Outstanding.
About Hilton Nursing Partners
Hilton Nursing Partners is a home care agency in Tonbridge, supporting adults in their own homes across the area. We work with older people and younger adults, people living with dementia, adults with a learning disability and autistic adults, people with a physical disability or a sensory impairment, and people managing a mental health condition. Our most recent overall rating from the Care Quality Commission is outstanding. We are pleased with that and wary of it, because the standard takes considerably more effort to hold than to reach. A good deal of our work is about helping somebody regain ground rather than simply maintaining them. After a hospital stay, a fall or an illness, many people can get back much of what they have lost if the support is aimed that way. That means encouraging a person to do what they can manage themselves, even when it is slower and less tidy than doing it for them, and stepping back gradually as they recover. Where needs are permanent rather than temporary the aim changes, but the habit of asking what somebody wants to do for themselves still holds. If you are arranging support at home locally, please get in touch and we will discuss what would genuinely help.
Care provided at Hilton Nursing Partners
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 17 February 2018
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Hilton Nursing Partners Limited. Report published 10 November 2022.
- 30 June 2022
Safe
Inspectors found systems in place to protect people from the risk of abuse, and effective ways to learn when things went wrong. Risk assessments had enough information for staff to provide safe care, and staffing was assessed every day. Inspectors looked at this area after concerns about managing incidents and staff training, and found no evidence that people were at risk of harm from this concern.
Well-led
Inspectors found the service continued to be exceptionally well-led. Staff and the registered manager kept putting in place new systems to create innovative ways to help people leave hospital more efficiently. The provider was also part of a working group to create an ethical recruitment system for overseas staff, and staff were supported to develop and grow in their roles.
What people told the inspectors
People and their relatives gave inspectors positive feedback about the service.
Since the last inspection
Rated Outstanding in November 2022, the same overall rating as before (Outstanding).
Safe is still Good; Effective is still Outstanding; Caring is still Good; Responsive is still Outstanding; Well-led is still Outstanding.
- 10 November 2022: Inspection looking at part of the service, rated Outstanding. This inspection gave the current rating.
- 17 February 2018: Routine inspection, rated Outstanding
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Hilton Nursing Partners Limited compares in Maidstone
Measured against the 54 home care agencies registered in Maidstone.
- CQC rating
- Outstanding. 19 of the 54 agencies (35%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 10 November 2022. 7 of the 54 agencies have published a newer inspection report since.
- Registered
- July 2017. One of the longer established agencies. 41 of the 54 registered more recently.
- Provider
- 2 services. Hilton Nursing Partners Limited runs 2 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Maidstone.
The local picture: Maidstone
What the numbers say about home care in Maidstone, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 19,200. Rising to 22,400 by 2035, up 17%
- People aged 85 and over: 5,200. Rising to 7,900 by 2035, up 54%
- Living with dementia, aged 65 and over (estimate): 2,500. Rising to 3,200 by 2035, up 28%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 2 opened, 4 closed. 50 registered today.
- Choice of agencies: 160 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Hilton Nursing Partners Limited
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 3 July 2017, so 9 years.
- Run by
- Hilton Nursing Partners Limited, which runs 2 adult social care services in England. All 2 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Hilton Nursing Partners
Where is Hilton Nursing Partners located?
Hilton Nursing Partners is a home care agency based in Tonbridge, Kent (TN12 9QJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Hilton Nursing Partners provide?
Hilton Nursing Partners is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Hilton Nursing Partners's CQC rating?
Hilton Nursing Partners is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 17 February 2018. You can read the full CQC report from the link on this page.
Does Hilton Nursing Partners provide dementia care?
Yes. Hilton Nursing Partners supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Hilton Nursing Partners
Can they support someone living with dementia at home?
Yes. Yes. Hilton Nursing Partners Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Hilton Nursing Partners Limited covers roughly 10 miles from Tonbridge.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Hilton Nursing Partners Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Hilton Nursing Partners Limited. Actual fees depend on the room, the level of care and how it is funded.
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