Head Office
Head Office is a home care agency in Tonbridge, Kent (TN10 3LR). It holds a CQC rating of Good.
About Head Office
We at Head Office are proud to deliver compassionate home care across Tonbridge and the wider Kent area, supporting individuals to live safely, comfortably and independently in the place they know best: their own home. Based in the heart of the TN postcode area, our team is well positioned to reach families throughout Tonbridge and the surrounding South East communities. Because our care is delivered in your own residence, the environment remains entirely yours, filled with familiar surroundings, cherished belongings and the comforts of home. Our role is to complement that setting with warm, respectful and professional support tailored to each person we visit, whether that is a short daily call or more comprehensive assistance throughout the week. Our specialisms reflect the diverse needs of the community we serve. We provide dedicated older person care for those who wish to remain independent as they age, offering practical help with daily routines, personal care and companionship. For families navigating a diagnosis of dementia, our team offers patient, thoughtful support that focuses on maintaining dignity, familiarity and calm. We also care for adults living with learning disabilities and autism, working closely with each individual and their loved ones to promote confidence, choice and meaningful daily activity. Our physical disability support is centred on enabling independence, from mobility assistance to help with everyday tasks, whilst our care for younger adults recognises that support needs at any age deserve a personalised and respectful approach. In practice, this breadth of experience means families can trust that whatever life brings, we are equipped to respond with skill and kindness. We are pleased to hold a Good rating from the Care Quality Commission following our most recent inspection in January 2022, with Good ratings awarded across every domain assessed: Safe, Effective, Caring, Responsive and Well-led. For families, this consistent picture offers reassurance that our care is not only kind and thoughtful in the moments that matter, but also underpinned by sound leadership, safe practice and a genuine commitment to doing right by the people we support. Choosing home care is a deeply personal decision, and we understand the questions and emotions that come with it. If you are exploring support for yourself or a loved one in Tonbridge or across Kent, we warmly invite you to get in touch. We would be delighted to listen, answer your questions and help you feel confident about the next step.
Care provided at Head Office
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 5 January 2022
Read the full inspection report on the CQC website.
How Head Office compares in Tonbridge and Malling
Measured against the 31 home care agencies registered in Tonbridge and Malling.
- CQC rating
- Good. 17 of the 31 agencies (55%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 5 January 2022. 6 of the 31 agencies have published a newer inspection report since.
- Registered
- April 2019. 15 of the 31 agencies registered more recently.
- Provider
- One service. Acclaimed Care runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Tonbridge and Malling.
The local picture: Tonbridge and Malling
What the numbers say about home care in Tonbridge and Malling, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 14,300. Rising to 16,100 by 2035, up 13%
- People aged 85 and over: 3,800. Rising to 5,600 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 1,800. Rising to 2,300 by 2035, up 24%
- Dementia diagnosis rate: 48%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 24 registered today.
- Choice of agencies: 139 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Head Office
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 25 April 2019, so 7 years.
- Run by
- Acclaimed Care, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Head Office
Where is Head Office located?
Head Office is a home care agency based in Tonbridge, Kent (TN10 3LR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Head Office provide?
Head Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Head Office's CQC rating?
Head Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 January 2022. You can read the full CQC report from the link on this page.
Does Head Office provide dementia care?
Yes. Head Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Head Office
Can they support someone living with dementia at home?
Yes. Yes. Head Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Head Office covers roughly 10 miles from Tonbridge.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Head Office has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Head Office. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Tonbridge
- Affinity Trust - Domiciliary Care Agency South East, Bedford and Northamptonshire — CQC Good
- Avengers Prime Care — CQC Good
- AZ Caring Services — CQC Good
- Beech Tree Total Care — CQC Good
- Bluebird Care — CQC Good
- Care — CQC Good
Browse all home care in Tonbridge.