Neptune Solutions UK

Neptune Solutions UK is a home care agency in Sheerness, Kent (ME12 3AN).

About Neptune Solutions UK

We are Neptune Solutions UK, a home care agency in Sheerness, Kent. We support people in their own homes, working with older people and younger adults, people living with dementia, adults with learning disabilities and autistic adults, people managing a mental health condition, and people with a physical disability or a sensory impairment. With that spread of needs there is no standard arrangement to offer. Our first conversation is about the person's ordinary day, what has become difficult and what they want to keep managing themselves, and the support is built from those answers and revisited as circumstances change. Continuity is where we put most of our effort. Sending the same carers to the same households takes more work to roster and it improves care more than anything else we could do. A carer who knows somebody notices when they are not themselves, and for a person with dementia a familiar face is often the difference between a visit that works and one that does not. We keep families informed and work alongside GPs, community teams and social workers. We are registered with the Care Quality Commission and have not yet been given an overall rating.

Care provided at Neptune Solutions UK

Read the full inspection report on the CQC website.

Common questions about Neptune Solutions UK

Where is Neptune Solutions UK located?

Neptune Solutions UK is a home care agency based in Sheerness, Kent (ME12 3AN), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Neptune Solutions UK provide?

Neptune Solutions UK is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Neptune Solutions UK provide dementia care?

Yes. Neptune Solutions UK supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Neptune Solutions UK

Can they support someone living with dementia at home?

Yes. Yes. Neptune Solutions UK Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Neptune Solutions UK Ltd covers roughly 10 miles from Sheerness.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

Neptune Solutions UK Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Neptune Solutions UK Ltd. Actual fees depend on the room, the level of care and how it is funded.

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