ApproCare
ApproCare is a home care agency in Sheerness, Kent (ME12 1TA). It holds a CQC rating of Requires Improvement.
About ApproCare
At ApproCare, we provide home care support to people living in Sheerness and the surrounding areas of Kent. We work with individuals across a wide range of needs, including older people, those living with dementia, people with learning disabilities or autism, mental health conditions, physical disabilities, visual or hearing impairments, eating disorders, and those managing alcohol or drug misuse. Our aim is to help people remain in their own homes, living as independently and comfortably as possible. We understand that inviting a care worker into your home is a significant decision, and we do not take that trust lightly. Every person we support is an individual, and we work hard to make sure care is shaped around their routines, preferences and goals rather than a one size fits all approach. We want to be straightforward with anyone considering our support. Our most recent CQC inspection resulted in a "requires improvement" rating, and we have taken that outcome seriously. We have been working through the findings carefully, making changes to how we operate, how we communicate, and how we oversee the quality of care we deliver. We are committed to demonstrating real and lasting improvement, not just on paper but in the day to day experience of the people we support and their families. If you are looking for home care in the Sheerness area, we would welcome the opportunity to have an honest conversation about what you or your loved one needs and whether we are the right fit. We believe that transparency matters in care, and we would rather earn your confidence through honesty and consistent support than through promises we cannot back up. Please do get in touch to find out more about how we can help.
Care provided at ApproCare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 28 March 2019
Read the full inspection report on the CQC website.
How ApproCare compares in Swale
Measured against the 39 home care agencies registered in Swale.
- CQC rating
- Requires improvement. 19 of the 39 agencies (49%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 1 August 2023. 6 of the 39 agencies have published a newer inspection report since.
- Registered
- October 2013. One of the longer established agencies. 34 of the 39 registered more recently.
- Provider
- One service. Mrs Emma Lumsden runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Swale.
The local picture: Swale
What the numbers say about home care in Swale, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,500. Rising to 17,400 by 2035, up 12%
- People aged 85 and over: 3,700. Rising to 5,600 by 2035, up 51%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 24%
- Dementia diagnosis rate: 57%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 1 opened, 3 closed. 37 registered today.
- Choice of agencies: 101 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about ApproCare
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 1 October 2013, so 13 years.
- Run by
- Mrs Emma Lumsden, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about ApproCare
Where is ApproCare located?
ApproCare is a home care agency based in Sheerness, Kent (ME12 1TA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does ApproCare provide?
ApproCare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is ApproCare's CQC rating?
ApproCare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 28 March 2019. You can read the full CQC report from the link on this page.
Does ApproCare provide dementia care?
Yes. ApproCare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about ApproCare
Can they support someone living with dementia at home?
Yes. Yes. ApproCare is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. ApproCare covers roughly 10 miles from Sheerness.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
ApproCare has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from ApproCare. Actual fees depend on the room, the level of care and how it is funded.
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- Bluebird Care — CQC Good
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