PentaCare (West)
PentaCare (West) is a home care agency in Sevenoaks, Kent (TN13 2AA). It holds a CQC rating of Requires Improvement.
About PentaCare (West)
PentaCare provides care and support to people in their own homes in Sevenoaks and across west Kent. We work with older people and with younger adults, and our experience covers dementia, learning disabilities and autism, mental health needs, physical disabilities, sensory loss, and support for people affected by alcohol or drug misuse. Support is agreed at home with the person and whoever they want involved. It might be a short daily call for personal care and medication, several visits for meals, company and help around the house, or support that is less about the body than about keeping a life together: appointments kept, money managed, a routine that holds when things are hard. We need to be straight about where we stand. Our most recent inspection by the Care Quality Commission rated us requires improvement overall. We accepted what was found rather than contesting it. Since then we have strengthened supervision and training, tightened how visits, medicines and records are managed and checked, and increased how closely senior staff look at the care actually being given rather than the care written down. That work continues and we will not claim it is complete. We would rather raise this ourselves and answer questions openly than have a family learn it elsewhere. Ask us anything, including the uncomfortable questions about reliability and continuity, because those are the ones that decide whether an arrangement works.
Care provided at PentaCare (West)
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 24 February 2023
Read the full inspection report on the CQC website.
How PentaCare (West Kent) compares in Sevenoaks
Measured against the 21 home care agencies registered in Sevenoaks.
- CQC rating
- Requires improvement. 5 of the 21 agencies (24%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 24 February 2023. 4 of the 21 agencies have published a newer inspection report since.
- Registered
- December 2021. 11 of the 21 agencies registered more recently.
- Provider
- 4 services. Pentacare Services Ltd runs 4 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Sevenoaks.
The local picture: Sevenoaks
What the numbers say about home care in Sevenoaks, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,100. Rising to 17,000 by 2035, up 12%
- People aged 85 and over: 4,400. Rising to 6,500 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 22%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 2 opened, 0 closed. 19 registered today.
- Choice of agencies: 159 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about PentaCare (West Kent)
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 7 December 2021, so 4 years.
- Run by
- Pentacare Services Ltd, which runs 4 adult social care services in England. 1 of the 2 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about PentaCare (West)
Where is PentaCare (West) located?
PentaCare (West) is a home care agency based in Sevenoaks, Kent (TN13 2AA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does PentaCare (West) provide?
PentaCare (West) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is PentaCare (West)'s CQC rating?
PentaCare (West) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 24 February 2023. You can read the full CQC report from the link on this page.
Does PentaCare (West) provide dementia care?
Yes. PentaCare (West) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about PentaCare (West)
Can they support someone living with dementia at home?
Yes. Yes. PentaCare (West Kent) is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. PentaCare (West Kent) covers roughly 10 miles from Sevenoaks.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
PentaCare (West Kent) has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from PentaCare (West Kent). Actual fees depend on the room, the level of care and how it is funded.
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