Bluebird Care
Bluebird Care is a home care agency in Sevenoaks, Kent (TN13 3PE). It holds a CQC rating of Good.
About Bluebird Care
Bluebird Care in Sevenoaks supports people in their own homes across the town and the surrounding part of Kent. Most of our work is with older adults, a good number living with dementia. We also support younger adults, people with a physical disability, and people who are blind, partially sighted, deaf or hard of hearing. We think the length of a visit matters more than most agencies admit. A rushed call is not a cheaper version of a proper one, it is a different and much less useful thing. Somebody hurried through a wash, handed a sandwich and left to it has been processed rather than helped. So we plan visits with enough time to do the job without anybody being chivvied along. Where dementia is involved we take our lead from the family, who already know which words work and which part of the day is difficult. Where sight or hearing has gone we agree in advance how we will announce ourselves at the door, and we say what we are about to do before we do it. Visits cover washing and dressing, medicines, meals, housework, shopping, appointments and getting out of the house. Our overall rating from the Care Quality Commission is good. Ring us and we will come out and listen before suggesting anything.
Care provided at Bluebird Care
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 5 December 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Bluebird Care (Sevenoaks). Report published 5 December 2019.
- 9 September 2019
Safe
Inspectors found that staff were recruited safely. People told inspectors they had regular staff who they knew well and who arrived at the right time. People were protected from abuse and avoidable harm, risks were managed and medicines were well managed.
Effective
Inspectors found that people's needs were assessed, monitored and reviewed. Staff were described as competent, knowledgeable and well trained, and they were supported by the management team. Staff worked with occupational therapists and other agencies, and supported people's dietary needs and preferences where required.
Caring
People told inspectors that staff treated them with dignity and respected their privacy. People were supported to be as independent as possible. People gave inspectors positive feedback about their care and support.
Responsive
Inspectors found that people and their relatives said their choices and decisions were listened to. They said they were in control of their support and were asked how they liked things to be done. On a day to day basis, people directed their care.
Well-led
Inspectors found that the management team carried out checks to keep reviewing and improving the quality of the service. The provider promoted an open culture and was a visible presence in the service. Staff said they felt supported, listened to and valued.
What people told the inspectors
People and their relatives told inspectors that their choices were listened to and that they were in control of their support. People also said staff treated them with dignity.
The carers have been coming for around two to three years. They're really nice people I can’t fault them A person using the service
Since the last inspection
Rated Good in December 2019, the same overall rating as before (Good).
Responsive moved from Outstanding to Good; Safe is still Good; Effective is still Good; Caring is still Good; Well-led is still Good.
- 5 December 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 22 March 2017: Routine inspection, rated Good
- 24 January 2014: Routine inspection
- 30 April 2013: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Bluebird Care (Sevenoaks) compares in Sevenoaks
Measured against the 21 home care agencies registered in Sevenoaks.
- CQC rating
- Good. 5 of the 21 agencies (24%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 5 December 2019. 6 of the 21 agencies have published a newer inspection report since.
- Registered
- December 2011. One of the longer established agencies. 18 of the 21 registered more recently.
- Provider
- 3 services. BenJeMax Limited runs 3 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Sevenoaks.
The local picture: Sevenoaks
What the numbers say about home care in Sevenoaks, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,100. Rising to 17,000 by 2035, up 12%
- People aged 85 and over: 4,400. Rising to 6,500 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 22%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 2 opened, 0 closed. 19 registered today.
- Choice of agencies: 159 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Bluebird Care (Sevenoaks)
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 6 December 2011, so 14 years.
- Run by
- BenJeMax Limited, which runs 3 adult social care services in England. All 3 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Bluebird Care
Where is Bluebird Care located?
Bluebird Care is a home care agency based in Sevenoaks, Kent (TN13 3PE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Bluebird Care provide?
Bluebird Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Bluebird Care's CQC rating?
Bluebird Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 December 2019. You can read the full CQC report from the link on this page.
Does Bluebird Care provide dementia care?
Yes. Bluebird Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Bluebird Care
Can they support someone living with dementia at home?
Yes. Yes. Bluebird Care (Sevenoaks) is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Bluebird Care (Sevenoaks) covers roughly 10 miles from Sevenoaks.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Bluebird Care (Sevenoaks) has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Bluebird Care (Sevenoaks). Actual fees depend on the room, the level of care and how it is funded.
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