Helping Hands
Helping Hands is a home care agency in Ramsgate, Kent (CT11 9DS). It holds a CQC rating of Good.
About Helping Hands
We are Helping Hands Ramsgate, a home care agency supporting people in their own homes in Ramsgate and the surrounding parts of Kent. We work with older people and younger adults, including those living with dementia, people with a physical disability and people with a visual or hearing impairment. Almost everybody who contacts us wants the same outcome, which is for somebody to carry on living in their own home. That is what we try to make workable. For one person it is a single visit each morning so the day starts safely. For another it is several calls covering personal care, medication, meals, getting about and keeping a household running. Because the work happens in somebody else's home, how we behave there counts as much as what we do. Asking before we move anything. Putting things back exactly where they were, which for a person who cannot see well is a matter of safety rather than tidiness. Arriving when we said we would. We send the same carers to the same people wherever the rota allows, and we raise concerns with families early rather than waiting for a crisis. Our most recent overall rating from the Care Quality Commission is good.
Care provided at Helping Hands
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 26 February 2020
Read the full inspection report on the CQC website.
Common questions about Helping Hands
Where is Helping Hands located?
Helping Hands is a home care agency based in Ramsgate, Kent (CT11 9DS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands provide?
Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Helping Hands's CQC rating?
Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 February 2020. You can read the full CQC report from the link on this page.
Does Helping Hands provide dementia care?
Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands Ramsgate is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands Ramsgate covers roughly 10 miles from Ramsgate.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Helping Hands Ramsgate has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Helping Hands Ramsgate. Actual fees depend on the room, the level of care and how it is funded.
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