Swanton Community Services
Swanton Community Services is a home care agency in Maidstone, Kent (ME15 6AQ). It holds a CQC rating of Good.
About Swanton Community Services
Swanton provides care and support to people in their own homes across Maidstone and the wider Kent area. We work with older people and younger adults, people living with dementia, adults with a learning disability or autism, people managing mental health conditions or an eating disorder, people with a physical disability or with sight or hearing loss, and people dealing with alcohol or drug misuse. Supporting that range of people means we cannot rely on standard packages, and we do not try to. Each arrangement starts with a conversation in the person's home about what is actually difficult, what they want to keep doing themselves and what would make the biggest difference. From there, support might include personal care, prompting and help with medication, meals and drinks, moving about safely, shopping, laundry and housework, or help to get out to appointments, education or work. Some people need a short daily visit and others need substantial support through the week. Our staff are trained for the specific needs they support and supervised properly, and we keep teams consistent wherever the rota allows. We work alongside families and the professionals involved so that support is joined up rather than fragmented. If you are considering care at home in Kent, please contact us and we will arrange to visit.
Care provided at Swanton Community Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 18 December 2020
Read the full inspection report on the CQC website.
How Swanton Community Services - Kent compares in Maidstone
Measured against the 54 home care agencies registered in Maidstone.
- CQC rating
- Good. 19 of the 54 agencies (35%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 18 December 2020. 12 of the 54 agencies have published a newer inspection report since.
- Registered
- September 2017. 40 of the 54 agencies registered more recently.
- Provider
- 7 services. Swanton Community Services runs 7 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Maidstone.
The local picture: Maidstone
What the numbers say about home care in Maidstone, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 19,200. Rising to 22,400 by 2035, up 17%
- People aged 85 and over: 5,200. Rising to 7,900 by 2035, up 54%
- Living with dementia, aged 65 and over (estimate): 2,500. Rising to 3,200 by 2035, up 28%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 2 opened, 4 closed. 50 registered today.
- Choice of agencies: 160 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Swanton Community Services - Kent
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 12 September 2017, so 9 years.
- Run by
- Swanton Community Services, which runs 7 adult social care services in England. 4 of the 5 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Swanton Community Services
Where is Swanton Community Services located?
Swanton Community Services is a home care agency based in Maidstone, Kent (ME15 6AQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Swanton Community Services provide?
Swanton Community Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Swanton Community Services's CQC rating?
Swanton Community Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 December 2020. You can read the full CQC report from the link on this page.
Does Swanton Community Services provide dementia care?
Yes. Swanton Community Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Swanton Community Services
Can they support someone living with dementia at home?
Yes. Yes. Swanton Community Services – Kent is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Swanton Community Services – Kent covers roughly 10 miles from Maidstone.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Swanton Community Services – Kent has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Swanton Community Services – Kent. Actual fees depend on the room, the level of care and how it is funded.
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