Serene Home Care

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About Us

Here at Serene Home Care, we provide personalised home care support to people living in Gravesend and the surrounding areas of Kent. Our aim is straightforward: to help people live well in the comfort of their own homes, on their own terms, surrounded by the things and people that matter most to them.

We work with a wide range of individuals, including older adults, younger adults, and people living with dementia, mental health conditions, physical disabilities, and visual or hearing impairments. We recognise that no two people are the same, which is why we take the time to get to know each person properly before anything else. Care plans are built around the individual, not the other way around.

For those living with dementia, we understand how important familiarity and consistency are. Familiar faces, familiar routines, and a calm, unhurried approach can make an enormous difference to daily life, and we try to reflect that in the way we work.

We also support people with physical disabilities and sensory impairments, helping them to maintain as much independence as possible while ensuring they feel safe and genuinely looked after. For younger adults who need support, we are mindful that their goals and priorities may look quite different, and we adapt accordingly.

What matters to us is that the people we support feel heard, respected, and comfortable with the care they receive. We are transparent with families and those we care for, and we welcome open conversations about how things are going and where adjustments might be needed.

Our team covers Gravesend and the local area, and we are always happy to have an initial chat to talk through what support might look like for you or your loved one. Please do not hesitate to get in touch.

Common questions about Serene Home Care

Where is Serene Home Care located?

Serene Home Care is a home care agency based in Gravesend, Kent (DA11 0LU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Serene Home Care provide?

Serene Home Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Serene Home Care provide dementia care?

Yes. Serene Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Gravesend

This agency provides care within approximately 10 miles of their Gravesend office. Radius is approximate — claim to update

Contact Serene Home Care Limited

This agency has not listed a phone number with the CQC. Send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

How Serene Home Care Limited compares in Gravesham

Measured against the 28 home care agencies registered in Gravesham.

CQC rating
Not yet rated. 10 of the 28 agencies (36%) are rated Good or Outstanding.
Registered
December 2019. 17 of the 28 agencies registered more recently.
Provider
One service. Serene Home Care Limited runs this agency only.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Gravesham.

The local picture: Gravesham

What the numbers say about home care in Gravesham, in Kent.

What home care costs

Type of careWhat it costs
Hourly care visits, Kent£28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.)
What Kent pays£28.05 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 9,500. Rising to 10,100 by 2035, up 7%
  • People aged 85 and over: 2,500. Rising to 3,200 by 2035, up 30%
  • Living with dementia, aged 65 and over (estimate): 1,200. Rising to 1,400 by 2035, up 14%
  • Dementia diagnosis rate: 58%. The NHS ambition is 67%. Kent as a whole is 62%.
  • Agencies in the borough, last 12 months: 1 opened, 1 closed. 27 registered today.
  • Choice of agencies: 318 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about Serene Home Care Limited

Facts from public registers, and what the agency has told us.

Registered with CQC
11 December 2019, so 6 years.
Run by
Serene Home Care Limited, which runs this service only.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Contact Serene Home Care Limited

This agency has not listed a phone number with the CQC. Send an enquiry and we will pass it on.

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