Best2 Care – Office
Best2 Care – Office is a home care agency in Gravesend, Kent (DA11 0BH). It holds a CQC rating of Good.
About Best2 Care – Office
We at Best2 Care in Gravesend are a home care agency supporting people across Kent to live well and safely in the comfort of their own homes. Serving the Gravesend community and surrounding DA postcode areas, we bring compassionate, personalised home care directly to those who need it most. Operating from our Gravesend base, we are ideally placed to reach individuals and families throughout the local area. Because our care is delivered in your own home, the familiar surroundings of your living room, garden, and neighbourhood remain at the heart of daily life. There is no need to leave behind treasured memories, beloved pets, or the routines that bring comfort and reassurance. Instead, our team comes to you, fitting our support around the rhythm of your household. Our care encompasses a broad range of specialisms, allowing us to walk alongside people at many different stages and circumstances of life. We provide older person care and home care tailored to those who wish to maintain their independence whilst receiving a helping hand with daily tasks. For individuals living with dementia, we offer patient, consistent support that prioritises dignity, familiarity, and emotional wellbeing, giving families peace of mind that their loved one is understood and valued. We also support adults with learning disabilities and autism, working sensitively to understand each person's unique communication style, preferences, and goals. For those living with mental health challenges, we offer steady, respectful companionship and practical assistance that promotes recovery and stability. Our support for people with physical disabilities is centred on enabling choice and autonomy, whilst our experience with visual and hearing impairment means we adapt our communication and approach to ensure everyone feels heard and included. We also work with younger adults, recognising that care needs arise at every age and that support should reflect the lifestyle, aspirations, and identity of the individual. In practice, this means every care plan begins with a conversation. We take the time to learn what matters most to the person we are supporting and to their family, whether that is help with personal care, medication prompts, meal preparation, companionship, or assistance getting out into the community. We believe good home care is about far more than tasks completed; it is about relationships built on trust, kindness, and consistency. Our most recent CQC inspection, carried out in November 2021, awarded us an overall rating of Requires Improvement, with a Good rating in the Caring domain. We are proud that our compassion and the warmth of our team have been recognised, and we take the other findings seriously as a clear roadmap for growth. We are committed to strengthening every area of our practice, from safety and responsiveness to leadership, so that the quality of our care matches the dedication of the people who deliver it. Transparency matters to us, and we welcome open conversations with families about the steps we are taking to improve. Choosing home care is a deeply personal decision, and we understand the weight of that choice. If you are exploring options for yourself or a loved one in Gravesend or the wider Kent area, we would be honoured to speak with you. Please reach out to arrange a friendly, no obligation conversation about how we can support your family with care that feels like an extension of home.
Care provided at Best2 Care – Office
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 July 2026
Read the full inspection report on the CQC website.
How Best2 Care Ltd - Gravesend Office compares in Gravesham
Measured against the 28 home care agencies registered in Gravesham.
- CQC rating
- Good. 10 of the 28 agencies (36%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 27 July 2026. 1 of the 28 agencies has published a newer inspection report since.
- Registered
- January 2020. 16 of the 28 agencies registered more recently.
- Provider
- One service. Best2 Care Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Gravesham.
The local picture: Gravesham
What the numbers say about home care in Gravesham, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 9,500. Rising to 10,100 by 2035, up 7%
- People aged 85 and over: 2,500. Rising to 3,200 by 2035, up 30%
- Living with dementia, aged 65 and over (estimate): 1,200. Rising to 1,400 by 2035, up 14%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 1 opened, 1 closed. 27 registered today.
- Choice of agencies: 318 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Best2 Care Ltd - Gravesend Office
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 3 January 2020, so 6 years.
- Run by
- Best2 Care Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Best2 Care – Office
Where is Best2 Care – Office located?
Best2 Care – Office is a home care agency based in Gravesend, Kent (DA11 0BH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Best2 Care – Office provide?
Best2 Care – Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Best2 Care – Office's CQC rating?
Best2 Care – Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 July 2026. You can read the full CQC report from the link on this page.
Does Best2 Care – Office provide dementia care?
Yes. Best2 Care – Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Best2 Care – Office
Can they support someone living with dementia at home?
Yes. Yes. Best2 Care Ltd – Gravesend Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Best2 Care Ltd – Gravesend Office covers roughly 10 miles from Gravesend.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Best2 Care Ltd – Gravesend Office has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Best2 Care Ltd – Gravesend Office. Actual fees depend on the room, the level of care and how it is funded.
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