Austen Allen Homecare - Gravesham
Austen Allen Homecare - Gravesham is a home care agency in Gravesend, Kent (DA11 0LZ). It holds a CQC rating of Good.
About Austen Allen Homecare - Gravesham
We are Austen Allen Homecare in Gravesham, based in Gravesend, and we provide care in people's own homes across this part of Kent. The people we visit are a deliberately wide group: older people, many living with dementia, adults with learning disabilities and autistic people, adults living with mental ill health, people with physical disabilities, people living with sight or hearing loss, younger adults, people living with an eating disorder, and people dealing with problems with alcohol or drugs. Working across that range means no standard package would do, so we do not offer one. Support begins with a conversation about how life actually is now, what has become difficult, what somebody wants to keep doing for themselves, and what would genuinely help. The plan comes from that and gets revised as circumstances move. In much of our work the most valuable thing we provide is steadiness. Turning up when we said we would. Noticing when something has shifted. Not treating a difficult week as a crisis, and not judging anybody for it. For people in recovery, and for those living with an eating disorder or with mental ill health, that reliability often counts for more than any particular task. Support may cover personal care, medication, meals, mobility, shopping, paperwork and getting out into the community. Our most recent overall rating from the Care Quality Commission is good. Ring us if you would like to talk it through.
Care provided at Austen Allen Homecare - Gravesham
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 30 July 2026
Read the full inspection report on the CQC website.
How Austen Allen Homecare - Gravesham compares in Gravesham
Measured against the 28 home care agencies registered in Gravesham.
- CQC rating
- Good. 10 of the 28 agencies (36%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 30 July 2026. The most recent report in the area. None of the other agencies has published a newer one.
- Registered
- October 2015. One of the longer established agencies. 23 of the 28 registered more recently.
- Provider
- 4 services. Austen Allen Healthcare Limited runs 4 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Gravesham.
The local picture: Gravesham
What the numbers say about home care in Gravesham, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 9,500. Rising to 10,100 by 2035, up 7%
- People aged 85 and over: 2,500. Rising to 3,200 by 2035, up 30%
- Living with dementia, aged 65 and over (estimate): 1,200. Rising to 1,400 by 2035, up 14%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 1 opened, 1 closed. 27 registered today.
- Choice of agencies: 318 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Austen Allen Homecare - Gravesham
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 21 October 2015, so 11 years.
- Run by
- Austen Allen Healthcare Limited, which runs 4 adult social care services in England. All 4 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Austen Allen Homecare - Gravesham
Where is Austen Allen Homecare - Gravesham located?
Austen Allen Homecare - Gravesham is a home care agency based in Gravesend, Kent (DA11 0LZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Austen Allen Homecare - Gravesham provide?
Austen Allen Homecare - Gravesham is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Austen Allen Homecare - Gravesham's CQC rating?
Austen Allen Homecare - Gravesham is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 30 July 2026. You can read the full CQC report from the link on this page.
Does Austen Allen Homecare - Gravesham provide dementia care?
Yes. Austen Allen Homecare - Gravesham supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Austen Allen Homecare - Gravesham
Can they support someone living with dementia at home?
Yes. Yes. Austen Allen Homecare - Gravesham is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Austen Allen Homecare - Gravesham covers roughly 10 miles from Gravesend.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Austen Allen Homecare - Gravesham has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Austen Allen Homecare - Gravesham. Actual fees depend on the room, the level of care and how it is funded.
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