Banner House Support Services

Logo of Banner House Support Services, a home care agency in Dartford, Kent, offering older person care, learning disability and autism support and younger adults care.

Banner House Support Services is a home care agency in Dartford, Kent (DA1 5FS).

About Banner House Support Services

At Banner House Support Services, we provide home care to people living in Dartford and the surrounding areas of Kent. Our work centres on supporting individuals in the place that matters most to them — their own home — where they can maintain their independence, their routines, and their sense of self. We work with a range of people, including older adults, younger adults, and individuals with learning disabilities or autism. We understand that every person who comes to us has their own story, their own preferences, and their own way of doing things. That is why we take time to get to know each person properly before we put anything in place, making sure the support we offer genuinely fits around their life rather than the other way round. Home care can mean many different things to different people. For some, it is a little practical help to get through the day. For others, it is more involved support that requires consistency, trust, and a real understanding of who they are. We are comfortable working across that full range, and we take both ends of it just as seriously. The people who carry out care visits on our behalf are chosen carefully. We look for individuals who are not just capable but who genuinely listen, show respect, and treat the people they support with the same consideration they would want for someone they love. We are based in Dartford, and being a local provider matters to us. It means we are close by, we know the area, and we are accessible when families or individuals need to speak with someone. We are registered with the Care Quality Commission, and we welcome any questions about how we work. If you are considering care for yourself or someone close to you, we are always happy to have an honest conversation.

Care provided at Banner House Support Services

Read the full inspection report on the CQC website.

Common questions about Banner House Support Services

Where is Banner House Support Services located?

Banner House Support Services is a home care agency based in Dartford, Kent (DA1 5FS), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Banner House Support Services provide?

Banner House Support Services is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.

Questions families ask about Banner House Support Services

Can they support someone living with dementia at home?

No. Banner House Support Services does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Banner House Support Services covers roughly 10 miles from Dartford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

Banner House Support Services has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Banner House Support Services. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Banner House Support Services

Home Care at Banner House Support Services

An hour of home care in the South East usually costs £29 to £35, which is a regional guide rather than this agency's own rate. Banner House Support Services is registered to provide personal care in people's own homes in Dartford and the surrounding part of Kent, for older people, younger adults and people with a learning disability or autism. It describes the aim as helping somebody keep their independence, their routines and their sense of self. Kent council carries out the assessment where someone may qualify for help with the cost. Ask what the minimum visit length is, how travel time is charged, and what notice is needed to change a rota.

Older Person Care at Banner House Support Services

Banner House Support Services joined the CQC register on 23 July 2025 and has no published rating yet. For older people its account of the work runs from a little practical help through the day to more involved support needing consistency and trust. The agency says it takes time to get to know each person properly before putting anything in place, and that the people who carry out visits are chosen carefully. Both claims are worth testing at a first meeting. Ask how many carers would attend a household in Dartford, how visit times are agreed, how late a call can run, and who can be reached in the evening.

Younger Adults at Banner House Support Services

Keeping independence, routines and a sense of self is how Banner House frames the point of home care. For an adult under 65 that usually means visits timed around work or study rather than a rota built for an older day. Ask how early and how late carers can call in Dartford, and whether the same small group can follow a week that changes.

Learning Disability and Autism at Banner House Support Services

More involved support requiring consistency, trust and a real understanding of who somebody is, is how this agency describes one end of its work. For a learning disability or autism that means person centred planning, patience over independence skills, predictable routines and attention to sensory needs. Ask who holds the relevant training, how Kent commissions and reviews the hours, and how often the plan is revisited.

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