Austen Allen Homecare
Austen Allen Homecare is a home care agency in Dartford, Kent (DA1 1BX). It holds a CQC rating of Good.
About Austen Allen Homecare
We at Austen Allen Homecare Dartford are proud to provide compassionate home care to individuals and families across Dartford and the wider Kent community, supporting people to live well in the place they know best: their own home. Operating throughout the DA postcode area, our team reaches residents across Dartford and the surrounding villages and neighbourhoods of Kent. Because our care comes to you, the environment that matters most is your own home, the familiar surroundings, treasured belongings, and routines that bring comfort and a genuine sense of belonging. We work around your household, your preferences, and your pace, whether that means a brief morning visit or more comprehensive daily support. Our specialisms reflect the diverse needs of the people we support. We provide older person care for those who simply need a helping hand to remain independent, alongside specialist dementia care delivered with patience, consistency, and a deep understanding of how memory loss affects daily life. For adults with a learning disability or autism, we focus on enabling choice, routine, and meaningful participation in everyday activities. We also support people living with mental health conditions, physical disabilities, and visual or hearing impairments, tailoring every visit to the individual rather than the diagnosis. In practice, this means families can trust that personal care, medication support, mobility assistance, companionship, and help around the home are all delivered with dignity, sensitivity, and respect for the person at the centre of it all. We are rated Good by the Care Quality Commission across every domain assessed, Safe, Effective, Caring, Responsive, and Well led, following our most recent inspection. For families, this independent endorsement offers genuine peace of mind that the care we provide meets the standards you would rightly expect for someone you love. Choosing home care is a deeply personal decision, and we understand the questions and concerns that come with it. If you are exploring support for yourself or a relative in Dartford or across Kent, we warmly invite you to get in touch. Our team is here to listen, answer your questions, and help you take the next step with confidence and reassurance.
Care provided at Austen Allen Homecare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 4 May 2019
Read the full inspection report on the CQC website.
How Austen Allen Homecare - Dartford compares in Dartford
Measured against the 68 home care agencies registered in Dartford.
- CQC rating
- Good. 21 of the 68 agencies (31%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 4 May 2019. 21 of the 68 agencies have published a newer inspection report since.
- Registered
- April 2011. One of the longer established agencies. 65 of the 68 registered more recently.
- Provider
- 4 services. Austen Allen Healthcare Limited runs 4 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Dartford.
The local picture: Dartford
What the numbers say about home care in Dartford, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 8,500. Rising to 9,600 by 2035, up 13%
- People aged 85 and over: 2,400. Rising to 3,300 by 2035, up 37%
- Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,400 by 2035, up 21%
- Dementia diagnosis rate: 78%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 1 opened, 0 closed. 67 registered today.
- Choice of agencies: 651 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Austen Allen Homecare - Dartford
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 15 April 2011, so 15 years.
- Run by
- Austen Allen Healthcare Limited, which runs 4 adult social care services in England. All 4 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Austen Allen Homecare
Where is Austen Allen Homecare located?
Austen Allen Homecare is a home care agency based in Dartford, Kent (DA1 1BX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Austen Allen Homecare provide?
Austen Allen Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Austen Allen Homecare's CQC rating?
Austen Allen Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 May 2019. You can read the full CQC report from the link on this page.
Does Austen Allen Homecare provide dementia care?
Yes. Austen Allen Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Austen Allen Homecare
Can they support someone living with dementia at home?
Yes. Yes. Austen Allen Homecare - Dartford is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Austen Allen Homecare - Dartford covers roughly 10 miles from Dartford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Austen Allen Homecare - Dartford has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Austen Allen Homecare - Dartford. Actual fees depend on the room, the level of care and how it is funded.
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