Prima Care

Prima Care is a home care agency in Ashford, Kent (TN23 1BB).

About Prima Care

We at Prima Care are proud to offer trusted home care across Ashford and the wider Kent community, supporting older people, adults living with dementia, and individuals with physical disabilities to live well in the comfort of their own homes. Based in the TN postcode area, we are ideally placed to reach families throughout Ashford and the surrounding villages of Kent. Home care is, by its very nature, deeply personal, and our local roots mean we understand the community we serve. Rather than asking loved ones to adjust to an unfamiliar environment, we bring compassionate, tailored support directly to the place they know and love most, their own front door. Our care covers a broad spectrum of needs. For older people, we provide the everyday assistance that helps maintain independence and dignity, from help with personal care and mobility to companionship and support with daily routines. For those living with dementia, our approach is patient, consistent, and reassuring, focusing on familiar surroundings and gentle continuity to ease anxiety and promote calm. We also support younger adults and people with physical disabilities, recognising that care is never one size fits all and that every person deserves a plan built around their own goals, preferences, and lifestyle. For families, choosing home care often brings a sense of relief. It means knowing that a loved one can remain surrounded by their memories, their neighbours, and the familiar rhythm of home, whilst still receiving the professional support they need. We work closely with relatives to keep communication open and to adapt care as circumstances change, giving families confidence that their loved one is genuinely looked after. As a newer presence on the CQC register, Prima Care does not yet hold a published overall rating. This simply means our inspection is still to come, and we welcome the opportunity to demonstrate the standards we hold ourselves to every day. Families are always encouraged to ask questions, request information, and get to know us directly so they can make a fully informed decision. If you are exploring home care options in Ashford or elsewhere in Kent for a parent, partner, or relative, we would be delighted to hear from you. Please do get in touch to discuss how we can help your family navigate this next chapter with warmth, respect, and genuine peace of mind.

Care provided at Prima Care

Read the full inspection report on the CQC website.

Common questions about Prima Care

Where is Prima Care located?

Prima Care is a home care agency based in Ashford, Kent (TN23 1BB), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Prima Care provide?

Prima Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does Prima Care provide dementia care?

Yes. Prima Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Prima Care

Can they support someone living with dementia at home?

Yes. Yes. Prima Care is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Prima Care covers roughly 10 miles from Ashford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

Prima Care has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Prima Care. Actual fees depend on the room, the level of care and how it is funded.

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