Dependable Homecare
Dependable Homecare is a home care agency in Ashford, Kent (TN23 6LZ). It holds a CQC rating of Requires Improvement.
About Dependable Homecare
We are Dependable Homecare, based in Ashford, and we provide care in people's own homes across this part of Kent. We support older people and younger adults, and the aim in both cases is the same: enough of the right help, at the right times, for somebody to carry on living where they want to live. Every arrangement begins with a conversation in the person's own home. How does the day run now? What has become difficult? What do you still want to manage yourself, and where would a hand genuinely help? From those answers we agree the visits, which might be a single short call, several a day, or a longer stretch so that a relative caring full time can get out of the house. We revise the plan as needs move. We should be straightforward about our position. Our most recent overall rating from the Care Quality Commission is requires improvement. We have looked carefully at what was raised and putting those points right is where our attention is concentrated now. We would rather tell you ourselves and be asked about it than have you find it later. Alongside that, the things we work hardest at are the ones people actually notice: sending the same carers to the same households, arriving when we said we would, and telling families promptly when something has to change. If you would like to talk about support for yourself or a relative, please ring us and ask us anything.
Care provided at Dependable Homecare
- Older person care
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 23 August 2022
Read the full inspection report on the CQC website.
How Dependable Homecare LTD compares in Ashford
Measured against the 39 home care agencies registered in Ashford.
- CQC rating
- Requires improvement. 17 of the 39 agencies (44%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 23 August 2022. 9 of the 39 agencies have published a newer inspection report since.
- Registered
- August 2020. 20 of the 39 agencies registered more recently.
- Provider
- One service. Dependable Homecare LTD runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Ashford.
The local picture: Ashford
What the numbers say about home care in Ashford, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,000. Rising to 17,600 by 2035, up 18%
- People aged 85 and over: 3,700. Rising to 6,000 by 2035, up 61%
- Living with dementia, aged 65 and over (estimate): 1,900. Rising to 2,500 by 2035, up 30%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 3 opened, 1 closed. 36 registered today.
- Choice of agencies: 40 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Dependable Homecare LTD
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 21 August 2020, so 6 years.
- Run by
- Dependable Homecare LTD, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Dependable Homecare
Where is Dependable Homecare located?
Dependable Homecare is a home care agency based in Ashford, Kent (TN23 6LZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Dependable Homecare provide?
Dependable Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Younger adults care. The full list of services is shown on this page.
What is Dependable Homecare's CQC rating?
Dependable Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 23 August 2022. You can read the full CQC report from the link on this page.
Questions families ask about Dependable Homecare
Can they support someone living with dementia at home?
No. Dependable Homecare LTD does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Dependable Homecare LTD covers roughly 10 miles from Ashford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Dependable Homecare LTD has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Dependable Homecare LTD. Actual fees depend on the room, the level of care and how it is funded.
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