Caremark & Shepway

Caremark & Shepway is a home care agency in Ashford, Kent (TN24 8DH).

About Caremark & Shepway

We at Caremark Ashford & Shepway are proud to offer compassionate home care across Ashford and the wider Shepway area of Kent, supporting people to live well and safely in the place they know best: their own home. Based in the TN postcode area, our team covers Ashford town and the surrounding communities, bringing personalised support directly to the doorsteps of those who need it. Because our care is delivered in familiar surroundings, every visit is shaped around the rhythm of each household, whether that means a quiet morning routine in a family home, help in a bungalow, or ongoing companionship in a sheltered setting. Ashford and Shepway offer a wonderful blend of Kentish countryside, coastal proximity and vibrant local amenities, and we support our clients to remain connected to the communities they love. Our specialisms include older person care, general home care, support for adults living with a physical disability, and care for younger adults with complex or evolving needs. In practice, this means we can help with a broad range of daily living tasks such as personal care, medication prompts, mobility support, meal preparation, light housekeeping, shopping and companionship. For families supporting a loved one with a physical disability, we work sensitively to promote independence, dignity and confidence, adapting our approach as circumstances change. For younger adults, we understand that care must reflect ambition, lifestyle and personal goals, not just physical needs, and we tailor our support accordingly. We know that inviting a carer into the home is a significant step, and we take that responsibility seriously. Families can expect open communication, consistent visits from a familiar team wherever possible, and care plans that evolve alongside each individual. Whether you are arranging a few hours of respite each week to give a family carer a well earned break, or coordinating more comprehensive daily support, we aim to make the process straightforward and reassuring. Caremark Ashford & Shepway has not yet received a rating from the Care Quality Commission. New and recently registered providers often sit in this category until their first full inspection takes place, and it does not reflect on the quality of care being delivered. We welcome conversations with families who would like to understand more about our standards, our team and the way we work, and we are always happy to share information transparently. Choosing home care is a deeply personal decision, and we would be honoured to support your family through it. If you are exploring options for a loved one in Ashford, Shepway or the surrounding Kent villages, please get in touch with us for a friendly, no obligation conversation. We are here to listen, to answer your questions, and to help you find the right path forward.

Care provided at Caremark & Shepway

Read the full inspection report on the CQC website.

Common questions about Caremark & Shepway

Where is Caremark & Shepway located?

Caremark & Shepway is a home care agency based in Ashford, Kent (TN24 8DH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Caremark & Shepway provide?

Caremark & Shepway is registered to provide care in people’s own homes, with support that includes Older person care, Physical disability support, Younger adults care. The full list of services is shown on this page.

Questions families ask about Caremark & Shepway

Can they support someone living with dementia at home?

No. Caremark Ashford & Shepway does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Caremark Ashford & Shepway covers roughly 10 miles from Ashford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

Caremark Ashford & Shepway has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Caremark Ashford & Shepway. Actual fees depend on the room, the level of care and how it is funded.

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