Innovate Complex Care Services

Logo of Innovate Complex Care Services, a home care agency in London, Islington, offering older person care, dementia care, mental health care and learning disability and autism support.

Innovate Complex Care Services is a home care agency in London, Islington (EC1V 3QG). It holds a CQC rating of Good.

About Innovate Complex Care Services

We provide care at home in Islington and the surrounding parts of London, and a good deal of our work is with people whose needs are genuinely complex. Those we support include older adults, people living with dementia, adults with learning disabilities and autistic adults, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, younger adults, people living with eating disorders, and people affected by alcohol or drug use. Complex support has to be planned and staffed properly rather than assembled week by week. So we train for the individual rather than in general, we are honest at the outset about what we can reliably provide, and we would rather decline an arrangement than agree to one that comes apart in a month. Where somebody's life changed suddenly rather than gradually, we try to remember they have not finished with it. There are plans, relationships and opinions, and the worst thing a care arrangement can do is quietly treat a person as a patient whose life is now their care. Our overall rating from the Care Quality Commission is good. We ask the people we support how we are doing and give the awkward answers more weight than the kind ones.

Care provided at Innovate Complex Care Services

Read the full inspection report on the CQC website.

Common questions about Innovate Complex Care Services

Where is Innovate Complex Care Services located?

Innovate Complex Care Services is a home care agency based in London, Islington (EC1V 3QG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Innovate Complex Care Services provide?

Innovate Complex Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Innovate Complex Care Services's CQC rating?

Innovate Complex Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 October 2023. You can read the full CQC report from the link on this page.

Does Innovate Complex Care Services provide dementia care?

Yes. Innovate Complex Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Innovate Complex Care Services

Can they support someone living with dementia at home?

Yes. Yes. Innovate Complex Care Services is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Innovate Complex Care Services covers roughly 10 miles from London.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

Innovate Complex Care Services has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Innovate Complex Care Services. Actual fees depend on the room, the level of care and how it is funded.

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