ARCH

ARCH is a home care agency in Winchester, Hampshire (SO23 0LD).

About ARCH

ARCH Winchester works with people across the Winchester area in their own homes. Our work is focused on adults managing mental health conditions, people in recovery from alcohol or drug misuse, older people and younger adults, and it is built around what somebody wants their life to look like rather than around a standard package of tasks. Support of this kind depends on trust, and trust depends on consistency. We keep the same workers with the same people wherever we can, because being properly known is what makes it possible for somebody to say when things are going badly rather than covering it up until a crisis arrives. A good deal of our work is practical, helping somebody keep on top of a home, manage appointments and money, get out of the house and keep hold of the things that give a week its shape. We do not moralise, and we do not treat a setback as a failure. We have not yet received an overall rating from the Care Quality Commission, and we would rather state that plainly. Until then, judge us on whether we do what we said we would.

Care provided at ARCH

Read the full inspection report on the CQC website.

Common questions about ARCH

Where is ARCH located?

ARCH is a home care agency based in Winchester, Hampshire (SO23 0LD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does ARCH provide?

ARCH is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Younger adults care, Substance misuse support. The full list of services is shown on this page.

Questions families ask about ARCH

Can they support someone living with dementia at home?

No. ARCH Winchester does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. ARCH Winchester covers roughly 10 miles from Winchester.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

ARCH Winchester has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from ARCH Winchester. Actual fees depend on the room, the level of care and how it is funded.

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