Heart and Hands Homecare

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About Us

We at Heart and Hands Homecare are proud to provide compassionate home care across Aldershot and the surrounding Hampshire communities, supporting people to live well and safely in the place they love most: their own home.

Operating throughout the GU postcode area, our team travels to clients across Aldershot and the wider South East, bringing care directly to familiar surroundings. We understand that home is more than four walls; it is filled with memories, routines, and the comforts that make daily life feel right. Our role is to fit gently into that environment, working around your loved one's preferences rather than asking them to adapt to ours.

The care we offer is broad and thoughtfully tailored. We support older people who need a helping hand with daily living, whether that is personal care, medication prompts, meal preparation, or simply companionship during the quieter parts of the day. For families navigating a dementia diagnosis, we bring patience, consistency, and an understanding of how reassuring routines can ease anxiety and preserve dignity. Our team is also experienced in supporting younger adults and individuals living with physical disabilities, helping them maintain independence, pursue interests, and stay connected to their community.

We also care for clients with visual or hearing impairments, adapting our communication and approach so that every interaction feels respectful and clear. In practice, this means taking the time to understand each person as an individual, learning their history, their likes and dislikes, and the small details that make a real difference, such as how they take their tea or which chair gives them the best view of the garden. For families, it means peace of mind knowing that a familiar, trusted carer is there when you cannot be.

We are pleased to hold an overall rating of Good from the Care Quality Commission, with Good ratings across every domain assessed: Safe, Effective, Caring, Responsive, and Well led. This independent recognition reflects the standards we hold ourselves to every day and the trust placed in us by the people we support.

Choosing home care is a deeply personal decision, and we know it often comes at a time of uncertainty. If you are exploring options for yourself or someone you love in Aldershot or the surrounding area, we warmly invite you to get in touch. We are here to listen, to answer your questions without pressure, and to help you find the right way forward.

Common questions about Heart and Hands Homecare

Where is Heart and Hands Homecare located?

Heart and Hands Homecare is a home care agency based in Aldershot, Hampshire (GU11 3PD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Heart and Hands Homecare provide?

Heart and Hands Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Heart and Hands Homecare's CQC rating?

Heart and Hands Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 August 2019. You can read the full CQC report from the link on this page.

Does Heart and Hands Homecare provide dementia care?

Yes. Heart and Hands Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Aldershot

This agency provides care within approximately 10 miles of their Aldershot office. Radius is approximate — claim to update

Contact Heart and Hands Homecare

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Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 24 August 2019
  • Report published: 24 August 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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