Advance

Logo of Advance Hampshire, a home care agency in Southampton, Hampshire, offering older person care, mental health care, learning disability and autism support and physical disability support.

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About Us

Advance Hampshire supports people in their own homes across Southampton and the surrounding area. We work with older people and younger adults, with people who have learning disabilities and autism, with people managing mental health conditions and with people who have physical disabilities.

Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather state that at the outset than have anyone come across it elsewhere. It is not where we intend to be. There is an improvement plan in place, we are working through it, and anybody considering our support should feel free to ask exactly what is being changed, who is responsible for it and what evidence there is that it is making a difference. We will answer plainly.

The work itself continues meanwhile and it matters to the people who depend on it. We support people with personal care, medication, meals, money, appointments, travel, work and college, and with keeping up the relationships that matter. What we are concentrating on is the foundation of reliable support, which means consistency of staff, accurate records and proper oversight of what actually happens.

Common questions about Advance

Where is Advance located?

Advance is a home care agency based in Southampton, Hampshire (SO31 7GE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Advance provide?

Advance is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Advance's CQC rating?

Advance is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 27 April 2023. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Southampton

This agency provides care within approximately 10 miles of their Southampton office. Radius is approximate — claim to update

Contact Advance Hampshire

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 27 April 2023
  • Report published: 27 April 2023

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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