Lillyfields Care
Lillyfields Care is a home care agency in Petersfield, Hampshire (GU32 3DY). It holds a CQC rating of Good.
About Lillyfields Care
We at Lillyfields Care, Petersfield are proud to offer compassionate home care across Petersfield and the surrounding Hampshire communities, supporting people to live safely and comfortably in the place they know best: their own home. As a home care agency rather than a residential setting, our work takes place within the familiar walls of each person we support. From cottages in the town centre to homes in the villages beyond Petersfield, we bring our care directly to residents across the GU postcode area, adapting to each household, routine, and preference. There is no need to leave behind a beloved garden, a favourite armchair, or a neighbourhood built up over decades. Instead, we come to you, weaving support gently into daily life so independence and dignity remain at the heart of every visit. Our team supports a broad range of needs, and we take the time to understand each person as an individual before care ever begins. For older people, we offer companionship and practical help with the tasks that can become more difficult with age, whether that is preparing meals, managing medication, or simply being a reassuring presence during the day. For those living with dementia, we provide patient, consistent support designed to reduce confusion and anxiety, working closely with families to maintain routines that feel safe and grounding. We also support younger adults, including people with learning disabilities and autism, focusing on enabling choice, confidence, and community connection. For those managing mental health conditions, our approach is calm, non judgemental, and steady, giving people the reliable support they need to live well on their own terms. We assist adults with physical disabilities and those with visual or hearing impairments, tailoring communication and practical help so that every person feels genuinely understood and respected. In practice, this means families can expect care that flexes as needs change. A visit might begin with help getting up and dressed, move into breakfast and medication support, and end with a warm chat before we head on. For loved ones living further afield, knowing that a trusted carer is calling regularly can bring enormous peace of mind. We keep families informed, welcome their input, and see our role as a partnership with the wider circle of people who love and care for each individual. Our most recent CQC inspection, carried out in March 2022, rated us Good overall, with Good ratings across every domain: Safe, Effective, Caring, Responsive, and Well led. For families researching care, that consistency matters. It reflects a team that not only delivers kind and thoughtful support day to day but also runs the agency thoughtfully behind the scenes, with the right training, oversight, and responsiveness to make sure standards are maintained. Choosing home care can feel like a significant step, and we know families often come to us during uncertain or emotional times. Whether you are exploring options for a parent whose needs have gradually grown, arranging support following a hospital stay, or looking for ongoing care for a younger adult family member, we are here to listen without pressure. We would be delighted to talk through how we might help, answer your questions, and explore what a tailored package of care in Petersfield could look like for the person you love.
Care provided at Lillyfields Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 24 March 2022
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Lillyfields Care, Petersfield. Report published 24 March 2022.
- Visited 7 March 2022, a planned inspection.
- First assessment of the service
Safe
Inspectors found that the provider had systems that staff understood and used to keep people safe from harm or abuse. Recruitment was safe and there were enough staff. People received their medicines safely, and the provider was introducing a new electronic medicines record system. People were protected from the risk of infection.
Effective
Inspectors found that people's needs and choices were assessed and care reflected best practice. The provider made sure staff had the right skills and knowledge. Staff supported people to have enough to eat and drink, and worked together to meet healthcare needs.
Caring
Inspectors found that people spoke of the positive attitude of staff and felt valued by them. People were supported to say what they thought about their care and to be involved in decisions. Staff respected people's privacy and dignity.
Responsive
Inspectors found that people received personalised care that responded to their needs. Staff supported people to access the community and activities where this care was commissioned. Staff had the skills to support people at the end of their lives.
Well-led
Inspectors found that the provider, who was also the registered manager, promoted a positive, person centred culture. The governance framework made sure staff responsibilities were clear. Views of people and staff were sought to drive improvements.
What people told the inspectors
People said staff had a positive attitude, were dedicated and really cared about them. People were very happy with the organisation, its management team and its office staff.
I would describe the carers as intelligent, kind people who are good at caring. A person using the service
Since the last inspection
This is the earliest inspection report we hold for this service, so there is no earlier rating to compare with.
- 24 March 2022: Routine inspection. This inspection gave the current rating.
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Lillyfields Care, Petersfield compares in East Hampshire
Measured against the 27 home care agencies registered in East Hampshire.
- CQC rating
- Good. 20 of the 27 agencies (74%) are rated Good or Outstanding. Across Hampshire the figure is 52%.
- Latest report
- 24 March 2022. 3 of the 27 agencies have published a newer inspection report since.
- Registered
- August 2019. 11 of the 27 agencies registered more recently.
- Provider
- One service. Lillyfields Care Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in East Hampshire.
The local picture: East Hampshire
What the numbers say about home care in East Hampshire, in Hampshire.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few Hampshire agencies publish a rate.) |
| What Hampshire pays | £25.90 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 17,700. Rising to 22,100 by 2035, up 25%
- People aged 85 and over: 5,100. Rising to 8,200 by 2035, up 62%
- Living with dementia, aged 65 and over (estimate): 2,300. Rising to 3,100 by 2035, up 34%
- Dementia diagnosis rate: 62%. The NHS ambition is 67%. Hampshire as a whole is 64%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 26 registered today.
- Choice of agencies: 48 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Lillyfields Care, Petersfield
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 14 August 2019, so 7 years.
- Run by
- Lillyfields Care Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Lillyfields Care
Where is Lillyfields Care located?
Lillyfields Care is a home care agency based in Petersfield, Hampshire (GU32 3DY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Lillyfields Care provide?
Lillyfields Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Lillyfields Care's CQC rating?
Lillyfields Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 March 2022. You can read the full CQC report from the link on this page.
Does Lillyfields Care provide dementia care?
Yes. Lillyfields Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Lillyfields Care
Can they support someone living with dementia at home?
Yes. Yes. Lillyfields Care, Petersfield is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Lillyfields Care, Petersfield covers roughly 10 miles from Petersfield.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Lillyfields Care, Petersfield has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Lillyfields Care, Petersfield. Actual fees depend on the room, the level of care and how it is funded.
Explore more
- Home care in Hampshire
- All home care
- Care funding calculator
- Dementia signs checklist
- Care advice guides
More home care in Petersfield
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- Caremaid Services — CQC Good
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- Melody Care — CQC Good
Browse all home care in Petersfield.