GoodOaks Homecare (New Forest)

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About Us

We at GoodOaks Homecare (New Forest) are proud to provide compassionate home care across New Milton and the surrounding Hampshire communities, supporting people to live well and independently in the place they love most: their own home.

Based in the heart of the New Forest area, our team serves families throughout New Milton and nearby villages within the BH postcode region. This beautiful corner of the South East, with its blend of coastal charm, woodland walks, and close knit communities, provides a wonderful backdrop for the people we support. Because our care is delivered in your own home, every visit takes place in the familiar surroundings your loved one knows best, whether that is a cosy bungalow, a family home, or a sheltered flat. There is no need to move, no unfamiliar environment to adjust to, and no disruption to the routines, possessions, and memories that make a house feel like home.

Our specialisms reflect the broad range of people we are privileged to support. We provide dedicated older person care, helping people in later life maintain their dignity, confidence, and independence through tailored daily support. Our experience in dementia care means we understand how important consistency, patience, and gentle reassurance are for someone living with memory loss, and we work closely with families to build routines that feel safe and calming. For those living with a physical disability, we offer practical, respectful assistance that focuses on what a person can do, not what they cannot, and we adapt our approach to suit each individual's mobility, comfort, and personal goals. We also support people with visual or hearing impairments, taking care to communicate clearly and to make the home environment as accessible as possible. Younger adults who need support to live independently are equally welcome with us, and we shape our care around the lifestyle, ambitions, and interests that matter to them.

In practice, this means a carer who knows your loved one by name, understands their preferences, and arrives ready to help with everything from personal care and medication prompts to companionship, meal preparation, and trips out into the community. For families, it means peace of mind. Many of the people who contact us are juggling work, children, and the worry of a parent or relative who is struggling at home. Our role is to lift that weight, to be a trusted presence in your loved one's day, and to keep you informed every step of the way.

We are proud that the Care Quality Commission has rated us Good overall, with Good ratings across all five key areas: Safe, Effective, Caring, Responsive, and Well led. For families, that independent assessment offers genuine reassurance. It confirms that the care we provide is safe, that our team is properly trained and effective in what they do, that we treat people with kindness and respect, that we respond thoughtfully to changing needs, and that our agency is well managed from top to bottom. We see the rating not as a finishing line but as a foundation, and we continue to develop our team and our practice so that the people we support always receive care worthy of their trust.

Choosing home care is one of the most important decisions a family can make, and we know it often comes at an emotional and uncertain time. If you are exploring options for a parent, partner, relative, or friend in New Milton or the wider New Forest area, we would be delighted to hear from you. A friendly conversation costs nothing, and it can be the first step towards a calmer, brighter chapter for someone you love. Please get in touch whenever you are ready, and we will listen carefully, answer your questions honestly, and help you find the right way forward.

Common questions about GoodOaks Homecare (New Forest)

Where is GoodOaks Homecare (New Forest) located?

GoodOaks Homecare (New Forest) is a home care agency based in New Milton, Hampshire (BH25 6DJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does GoodOaks Homecare (New Forest) provide?

GoodOaks Homecare (New Forest) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is GoodOaks Homecare (New Forest)'s CQC rating?

GoodOaks Homecare (New Forest) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 November 2018. You can read the full CQC report from the link on this page.

Does GoodOaks Homecare (New Forest) provide dementia care?

Yes. GoodOaks Homecare (New Forest) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of New Milton

This agency provides care within approximately 10 miles of their New Milton office. Radius is approximate — claim to update

Contact GoodOaks Homecare (New Forest)

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 29 November 2018
  • Report published: 29 November 2018

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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