Focus-On- Care

Logo of Focus-On- Care Limited, a home care agency in Basingstoke, Hampshire, offering older person care, dementia care, mental health care and learning disability and autism support.

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About Us

We at Focus On Care are proud to provide compassionate home care across Basingstoke and the surrounding Hampshire communities, supporting individuals to live safely, comfortably, and confidently in the place they know best: their own home.

As a home care agency serving the RG postcode area and wider South East, our team travels to those who need us, bringing thoughtful, personalised support directly to the doorstep. This means residents remain surrounded by familiar rooms, treasured belongings, and the comforts of their own neighbourhood, whilst receiving the professional care they require. Whether visiting a family home in the heart of Basingstoke or supporting someone in a quieter village nearby, we tailor every visit to fit seamlessly into daily life and personal routines.

Our specialisms are broad because we believe good care should be accessible to people at every stage of life and with a wide range of needs. We support older people who may need a little extra help with day to day tasks, as well as those living with dementia, where consistency, patience, and gentle reassurance make all the difference. Families caring for a loved one with a learning disability or autism can rely on us to promote independence, respect individual preferences, and build trusting relationships over time. We also care for adults living with mental health conditions, physical disabilities, and visual or hearing impairments, adapting our approach to communication and support so that every person feels genuinely understood.

Younger adults are equally welcome within our care, and we recognise that support at this stage of life is often about enabling ambition, community connection, and personal choice, not simply meeting practical needs. Whatever a person's circumstances, our goal is the same: to see the individual first, understand what matters most to them, and shape our care around their life rather than the other way around.

In practice, this means families can expect a service that listens. We take time to understand routines, likes and dislikes, cultural preferences, and the small details that turn a task into a meaningful moment. From help with personal care, medication support, and mobility, to companionship and support with everyday errands, our carers arrive prepared, punctual, and genuinely invested in the wellbeing of those they visit. For families living further afield, knowing that a trusted team is checking in regularly brings enormous peace of mind.

Our commitment to quality is reflected in our most recent Care Quality Commission inspection, carried out in May 2022, in which we were rated Good overall. The inspectors also awarded us Good across all five key areas: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assessment offers reassurance that our care is delivered safely, that outcomes for those we support are positive, that our team treats people with kindness and dignity, that we respond thoughtfully to changing needs, and that our leadership sets clear standards throughout the organisation.

We understand that reaching out for care support is rarely a simple decision. It often follows weeks or months of quiet worry, difficult family conversations, and uncertainty about what the right next step looks like. Please know that whenever you are ready to talk, we are here to listen without pressure. We are happy to answer questions, explain how home care in Basingstoke works, and help you consider what kind of support might suit your loved one best. Whether you are exploring options for the future or need help arranging care soon, our door is always open, and our team will guide you gently through every step.

Common questions about Focus-On- Care

Where is Focus-On- Care located?

Focus-On- Care is a home care agency based in Basingstoke, Hampshire (RG24 8PE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Focus-On- Care provide?

Focus-On- Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Focus-On- Care's CQC rating?

Focus-On- Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 May 2022. You can read the full CQC report from the link on this page.

Does Focus-On- Care provide dementia care?

Yes. Focus-On- Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Basingstoke

This agency provides care within approximately 10 miles of their Basingstoke office. Radius is approximate — claim to update

Contact Focus-On- Care Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 20 May 2022
  • Report published: 20 May 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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