Apex Prime Care

Apex Prime Care is a home care agency in Basingstoke, Hampshire (RG24 8GT). It holds a CQC rating of Requires Improvement.

About Apex Prime Care

Apex Prime Care in Basingstoke provides support to people in their own homes across the town and the surrounding parts of Hampshire. We help older people with washing, dressing, medication, meals and the ordinary business of keeping a household going, and we visit as often as someone needs, from a single call to support through the day. We support people living with dementia, adults with physical disabilities, people with a visual or hearing impairment, adults with a learning disability or autism, younger adults, and people managing mental ill health. Care at home only works when it is shaped around the person, so we start with a proper conversation about what someone wants to keep doing for themselves and where help is genuinely wanted. We should be open about our regulatory position. The Care Quality Commission rated us as requires improvement at our most recent inspection. We accept those findings rather than argue with them, and the work of putting matters right sits with our management team as a priority, not as a paperwork exercise. We would rather you heard that from us directly and asked us about it than found it out later. What has not changed is what we expect of our carers day to day, which is to arrive when they said they would, to do the job properly and to speak up when something is not right. If you are considering care at home in Basingstoke, we are happy to talk it through and answer whatever you want to ask, including about our rating.

Care provided at Apex Prime Care

Read the full inspection report on the CQC website.

Common questions about Apex Prime Care

Where is Apex Prime Care located?

Apex Prime Care is a home care agency based in Basingstoke, Hampshire (RG24 8GT), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Apex Prime Care provide?

Apex Prime Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Apex Prime Care's CQC rating?

Apex Prime Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 2 April 2026. You can read the full CQC report from the link on this page.

Does Apex Prime Care provide dementia care?

Yes. Apex Prime Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Apex Prime Care

Can they support someone living with dementia at home?

Yes. Yes. Apex Prime Care - Basingstoke is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Apex Prime Care - Basingstoke covers roughly 10 miles from Basingstoke.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

Apex Prime Care - Basingstoke has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Apex Prime Care - Basingstoke. Actual fees depend on the room, the level of care and how it is funded.

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