Turn Up Care

Turn Up Care is a home care agency in Gloucester, Gloucestershire (GL1 3AJ).

Newly registered with the CQC, October 2026. No inspection rating has been published yet.

About Turn Up Care

Turn Up Care is a home care agency in Gloucester, supporting people in their own homes across Gloucestershire. We work with older people and younger adults, with people living with dementia, with people who have a learning disability, with autistic people and with people living with a physical disability. The name is a promise about the thing that matters most in home care. A visit that does not happen is not a minor administrative problem: it is medication missed, a person left in bed, a family ringing round in a panic. So we plan rounds that can actually be achieved rather than ones that look efficient on paper, and we treat lateness as a failure rather than an inconvenience. The practical work covers personal care given without fuss, medication managed and recorded properly, meals cooked, help about the house, support to move safely indoors, and help to get out and stay connected. For an older person that often means a steady routine at each end of the day. For a younger adult with a learning disability, or an autistic person, it is usually something quite different: support to hold a tenancy, manage money, cook and get to work or college. Continuity is the other thing we guard, because a carer who knows somebody notices a change early. The Care Quality Commission has not yet given us an overall rating. Ring us and we will be honest about what we can take on.

Care provided at Turn Up Care

• Older person care
• Dementia care
• Learning disability and autism support
• Physical disability support
• Younger adults care

• Covers approximately 10 miles

Read the full inspection report on the CQC website.

Common questions about Turn Up Care

Where is Turn Up Care located?

Turn Up Care is a home care agency based in Gloucester, Gloucestershire (GL1 3AJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Turn Up Care provide?

Turn Up Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does Turn Up Care provide dementia care?

Yes. Turn Up Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Turn Up Care

Can they support someone living with dementia at home?

Yes. Yes. Turn Up Care Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Turn Up Care Ltd covers roughly 10 miles from Gloucester.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Turn Up Care Ltd has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

• Home care (per hour): £28 to £33 per hour, typical range

Indicative figures for the South West, not a quote from Turn Up Care Ltd. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Turn Up Care

Dementia Care at Turn Up Care

The name is a promise about the thing that matters most in home care, this agency says, and with dementia that promise carries double weight. A missed or late visit is confusing as well as inconvenient, and a stranger sent as cover can undo a fortnight of settling. What helps instead is familiar carers at familiar hours, an unhurried pace, and no arguing with a mistaken belief. Ask what dementia training the carers have completed. Ask how a refused visit is handled, and how the plan is revised as the condition advances.

Home Care at Turn Up Care

A visit that does not happen is medication missed, a person left in bed and a family ringing round in a panic, as this agency puts it. That is the clearest statement of what home care depends on, and it explains why rounds are planned to be achievable rather than efficient on paper. Home care itself means visits at agreed times in somebody's own home, costing between £28 and £33 an hour across the South West. Gloucestershire will assess and may fund a package after an assessment. Ask how visits are recorded, how the plan is reviewed, and who a relative can telephone at the weekend.

Older Person Care at Turn Up Care

A steady routine at each end of the day is what this agency says older people usually need, and it is the commonest shape a package takes. Behind it sits personal care given without fuss, medication managed and recorded properly, meals cooked, help about the house and support to get out and stay connected. Turn Up Care treats lateness as a failure rather than an inconvenience, which is a standard a family can hold it to. Ask how long each call lasts and how many different carers would come in a fortnight. Ask what the agency can cover in the evening, since overnight support in Gloucester is a separate arrangement.

Younger Adults at Turn Up Care

Gloucestershire would assess and may fund a package, at South West rates typically between £28 and £33 an hour. For a younger adult the support is usually about holding a tenancy and getting to work or college rather than a routine at each end of the day. Ask whether call times can move with a timetable, and whether the same small team can be kept.

Learning Disability and Autism at Turn Up Care

Support to hold a tenancy, manage money, cook and get to work or college is how this agency describes its learning disability work. That is the right list, and it is a different job from a routine at each end of the day. Gloucestershire would commission and review such a package, so ask who attends reviews and how often they happen.

Physical Disability at Turn Up Care

Without fuss is how this agency describes the way it gives personal care, and with a physical disability the method matters as much as the manner. Transfers, help to move safely indoors and support to get out of the house make up the rest of it. Ask whether carers are trained on the equipment in use, and who arranges a reassessment when mobility changes.

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