New Hope Care

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About Us

We provide care at home in Gloucester and across Gloucestershire. Those we support include older adults, people living with dementia, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, younger adults, people living with eating disorders, and people whose lives have been affected by alcohol or drug use.

That breadth means attitude matters as much as competence. Several of the people we work with have had experiences of being judged rather than helped, and a carer who arrives with opinions about how somebody came to need support is of no use to them at all. Somebody living with an eating disorder does not need a carer with views about food. We recruit and train with that firmly in mind, and we supervise properly rather than hoping.

Our starting point is a proper conversation about what the person wants changed and what they would rather we left alone. Plans are agreed rather than issued, and we revisit them when circumstances shift.

We have not yet been given an overall rating by the Care Quality Commission, and we would rather state that openly. Until then we are happy to be asked how we recruit and train, and to be judged on what the people we already support say about us.

Common questions about New Hope Care

Where is New Hope Care located?

New Hope Care is a home care agency based in Gloucester, Gloucestershire (GL1 3AJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does New Hope Care provide?

New Hope Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does New Hope Care provide dementia care?

Yes. New Hope Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Gloucester

This agency provides care within approximately 10 miles of their Gloucester office. Radius is approximate — claim to update

Contact New Hope Care Gloucester

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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