Crossroads Care - Forest of Dean and Herefordshire

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About Us

Crossroads Care works across the Forest of Dean and Herefordshire, supporting people in their own homes and giving family carers a break. We work with older people and younger adults, with people living with dementia or mental ill health, with people who have physical disabilities or sight and hearing loss, and with adults who have a learning disability or are autistic.

Much of our work is respite in the proper sense: somebody reliable sitting with a person so that the relative who cares for them can go out, sleep, or simply have a few hours that belong to them. Family carers hold a great deal together, usually without much recognition, and a break only works if it is genuinely restful, which means trusting whoever takes over.

We also provide the practical support that keeps people at home: help with washing and dressing, support with medication, getting out to appointments, and company.

We get to know the person before we start, learn how they communicate, and keep the same staff going to the same households wherever we can. This is a rural area, and we plan rotas honestly rather than promising times we cannot keep.

Our most recent rating from the Care Quality Commission is good. Please get in touch if you would like to talk through what would help.

Common questions about Crossroads Care - Forest of Dean and Herefordshire

Where is Crossroads Care - Forest of Dean and Herefordshire located?

Crossroads Care - Forest of Dean and Herefordshire is a home care agency based in Cinderford, Gloucestershire (GL14 2AB), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Crossroads Care - Forest of Dean and Herefordshire provide?

Crossroads Care - Forest of Dean and Herefordshire is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Crossroads Care - Forest of Dean and Herefordshire's CQC rating?

Crossroads Care - Forest of Dean and Herefordshire is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 August 2019. You can read the full CQC report from the link on this page.

Does Crossroads Care - Forest of Dean and Herefordshire provide dementia care?

Yes. Crossroads Care - Forest of Dean and Herefordshire supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Cinderford

This agency provides care within approximately 10 miles of their Cinderford office. Radius is approximate — claim to update

Contact Crossroads Care - Forest of Dean and Herefordshire

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 17 August 2019
  • Report published: 17 August 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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