Universal Point of Care

About Us

We at Universal Point of Care are proud to offer trusted home care across Waltham Abbey and the surrounding Essex communities, supporting individuals to live safely and comfortably in the place they know best: their own home.

Based in the EN postcode area, we serve families throughout Waltham Abbey and the wider East of England region. Because our care is delivered in your own home, the environment remains familiar, personal, and filled with the memories, routines, and comforts that matter most. Our role is to fit gently around your life, whether that means popping in for a morning visit, providing companionship through the day, or offering more comprehensive support as needs change over time.

Our team supports a wide range of people with diverse needs. We provide dedicated older person care for those who simply need a helping hand to maintain their independence, alongside specialised dementia care for individuals living with memory loss and cognitive change. We understand that dementia affects every person differently, and we take time to learn each individual's history, preferences, and rhythms so that support feels reassuring rather than intrusive.

We also assist adults living with mental health conditions, offering the kind of steady, respectful presence that can make a genuine difference to daily wellbeing. For people with physical disabilities, we provide practical, dignified help with mobility, personal care, and everyday tasks, empowering independence wherever possible. Our experience extends to supporting those with visual or hearing impairments, adapting our communication and approach to ensure every person feels heard, understood, and confident in the care they receive. We also welcome younger adults who may benefit from tailored support to live full and meaningful lives at home.

In practice, this means families can turn to a single, familiar provider as circumstances evolve. Whether a loved one requires short visits, longer periods of companionship, or complex support involving several conditions at once, our carers are prepared to respond with warmth, patience, and professionalism. We work closely with relatives, keeping communication open so that you always feel informed and reassured about how your family member is doing.

As a newer registered provider, Universal Point of Care has not yet received a CQC inspection rating. Whilst this means there is no published overall rating to reference at this time, it also reflects our position as an emerging provider committed to building strong foundations from day one. We operate under the same regulatory standards as every home care provider in England, and we welcome open, honest conversations with families about our approach, our team, and how we deliver safe, person centred care. We encourage prospective clients to speak with us directly, ask questions, and get a clear sense of who we are before making any decision.

Choosing home care is a deeply personal decision, and we understand the mix of emotions families often feel when the time comes to seek support for someone they love. If you are exploring care options in Waltham Abbey or the surrounding Essex area, we would be delighted to hear from you. Get in touch to arrange a friendly, no obligation conversation, and let us show you how thoughtful home care can bring comfort, confidence, and peace of mind to your whole family.

Common questions about Universal Point of Care

Where is Universal Point of Care located?

Universal Point of Care is a home care agency based in Waltham Abbey, Essex (EN9 1JH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Universal Point of Care provide?

Universal Point of Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Universal Point of Care provide dementia care?

Yes. Universal Point of Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Waltham Abbey

This agency provides care within approximately 10 miles of their Waltham Abbey office. Radius is approximate — claim to update

Contact Universal Point of Care LTD

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
• Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
• Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
• Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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