Hales Group – Hertfordshire

Unclaimed Profile
Older Person Care
Dementia Care
Learning Disability / Autism
Mental Health
Physical Disability
Visual / Hearing Impairment
Younger Adults
Eating Disorders
Alcohol / Drug Misuse
CQC: Good
Home Care Agency

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Coverage Radius: 10 mi
Last CQC Inspection: 2019

About Us

We are Hales Group, providing care at home from our base in Saffron Walden to people across this part of Essex and into Hertfordshire.

The people we support cover a wide range. Older people and people living with dementia, adults with a learning disability and autistic adults, people managing a mental health condition or an eating disorder, people with a physical disability or a visual or hearing impairment, younger adults building independent lives, and people whose lives have been affected by alcohol or drug use.

With a spread like that we do not offer a standard package. We visit first, talk properly with the person and with family where that is wanted, and agree what the support should genuinely cover. For some it is a short call each morning. For others it is several visits a day covering personal care, medication, meals and the running of a household, or support that is far more about routine, encouragement and somebody turning up reliably than about tasks.

Where a person's needs call for specialist understanding, we prepare the carers going in rather than leaving them to work it out on the doorstep. We keep the same carers with the same households wherever the rota allows.

We liaise with GPs, district nurses, community teams and social workers. Our most recent CQC overall rating is good. Please get in touch to discuss what would help.

Common questions about Hales Group – Hertfordshire

Where is Hales Group – Hertfordshire located?

Hales Group – Hertfordshire is a home care agency based in Saffron Walden, Essex (CB11 3NS), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Hales Group – Hertfordshire provide?

Hales Group – Hertfordshire is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Hales Group – Hertfordshire's CQC rating?

Hales Group – Hertfordshire is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 May 2019. You can read the full CQC report from the link on this page.

Does Hales Group – Hertfordshire provide dementia care?

Yes. Hales Group – Hertfordshire supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Saffron Walden

This agency provides care within approximately 10 miles of their Saffron Walden office. Radius is approximate — claim to update

Contact Hales Group Limited – Hertfordshire

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).