Riverstone Healthcare Partners

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About Us

Riverstone Healthcare Partners provides care and support in people's own homes across Chigwell and the surrounding part of Essex. We work with older adults, younger adults, people living with dementia, people with learning disabilities and autistic people, people living with physical disabilities, and people managing mental health conditions.

Our starting point is always what the person wants their days to look like, rather than what a standard package of visits would usually contain. Someone may care far more about getting out to the shops than about having a spotless kitchen. Someone else may want the practical help done quickly so that they can have their home to themselves again. We ask, and then we arrange things to match.

The support runs from short prompting calls through to several longer visits a day covering personal care, medication, meals, company and getting out of the house. For people living with dementia we work with the routines already in place, because the home is understood already and that is an advantage worth protecting.

We keep the same carers with the same households wherever the rota allows, and we revise plans when circumstances change rather than at fixed review dates.

Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you would like to talk about support in Essex.

Common questions about Riverstone Healthcare Partners

Where is Riverstone Healthcare Partners located?

Riverstone Healthcare Partners is a home care agency based in Chigwell, Essex (IG7 5QA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Riverstone Healthcare Partners provide?

Riverstone Healthcare Partners is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Riverstone Healthcare Partners's CQC rating?

Riverstone Healthcare Partners is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 January 2020. You can read the full CQC report from the link on this page.

Does Riverstone Healthcare Partners provide dementia care?

Yes. Riverstone Healthcare Partners supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Chigwell

This agency provides care within approximately 10 miles of their Chigwell office. Radius is approximate — claim to update

Contact Riverstone Healthcare Partners

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 10 January 2020
  • Report published: 10 January 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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