You & I Care

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About Us

We at You & I Care Essex are proud to provide compassionate home care across Chelmsford and the surrounding communities, supporting people to live safely and comfortably in the place they know best: their own home.

Based in the heart of Essex, our team travels throughout Chelmsford and the wider CM postcode area, bringing personalised support directly to residents' doorsteps. Whether someone lives in a family home, a bungalow, or sheltered accommodation, we adapt our approach to fit seamlessly into their daily routine and familiar surroundings. Remaining at home, with its cherished memories and comforts, can make an enormous difference to wellbeing, and our carers work quietly and respectfully within that private space.

Our support covers a broad range of needs, and we take pride in the breadth of expertise our team brings. We provide older person care and dementia care, offering gentle, patient support for those living with memory loss and helping families navigate the changes that come with a diagnosis. For adults with learning disabilities or autism, we focus on encouraging independence, communication, and confidence in daily living. We also support people managing mental health conditions, physical disabilities, and visual or hearing impairments, tailoring every visit to the individual rather than the diagnosis. Younger adults with complex needs are equally welcome, and we work closely with families to build routines that feel empowering rather than restrictive.

In practice, this means our carers can help with everything from personal care, medication prompts, and mobility support to companionship, meal preparation, and accompanying clients to appointments or social activities. Families often tell us that the greatest relief comes from knowing a familiar, trusted face is arriving each day, someone who understands their loved one's preferences, history, and small daily rituals that matter so much.

We are pleased to hold an overall rating of Good from the Care Quality Commission, with Good ratings across all five domains: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assessment offers reassurance that the care being delivered meets recognised national standards in safety, effectiveness, kindness, responsiveness to individual needs, and strong leadership behind the scenes.

If you are exploring home care options for yourself or someone you love in Chelmsford or across Essex, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you feel confident about the next step. Whatever the level of support required, our door is open and our team is ready to walk alongside you.

Common questions about You & I Care

Where is You & I Care located?

You & I Care is a home care agency based in Chelmsford, Essex (CM1 1TD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does You & I Care provide?

You & I Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is You & I Care's CQC rating?

You & I Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 November 2021. You can read the full CQC report from the link on this page.

Does You & I Care provide dementia care?

Yes. You & I Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Chelmsford

This agency provides care within approximately 10 miles of their Chelmsford office. Radius is approximate — claim to update

Contact You & I Care - Essex

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 19 November 2021
  • Report published: 19 November 2021

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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