Candlelight Homecare Service
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Eating Disorders
- Alcohol / Drug Misuse
- CQC: Good
- Home Care Agency
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- Coverage Radius: 10 mi
- Last CQC Inspection: 2026
About Us
Candlelight Homecare in East Sussex provides care and support to people in their own homes, working from Heathfield and covering the surrounding area. The people we work with include older people, younger adults, people living with dementia, people with learning disabilities, autistic people, people managing mental health conditions or an eating disorder, people with physical disabilities or with sight or hearing loss, and people dealing with problems related to alcohol or drugs.
That is a wide range of need, and what holds it together is that we start from the person rather than from a package we happen to offer. We visit first, listen properly, and agree what help is wanted, how often and who will provide it, with family or an advocate involved whenever somebody wants them there.
Reliability is the substance of this work. Arriving when we said we would, with somebody who already knows the household, is worth more than anything we could claim here. So we keep teams small and local, brief staff properly before they start with somebody new, and avoid unannounced substitutions.
Where a person's needs call for particular knowledge, whether that is recovery from addiction, an eating disorder, advanced dementia or a way of communicating that is not speech, we make sure the people visiting understand it and we work alongside the relevant clinical and community teams.
Our most recent overall rating from the Care Quality Commission is good. Please get in touch to talk things through.
Common questions about Candlelight Homecare Service
Where is Candlelight Homecare Service located?
Candlelight Homecare Service is a home care agency based in Heathfield, East Sussex (TN21 8LA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Candlelight Homecare Service provide?
Candlelight Homecare Service is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Candlelight Homecare Service's CQC rating?
Candlelight Homecare Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 May 2026. You can read the full CQC report from the link on this page.
Does Candlelight Homecare Service provide dementia care?
Yes. Candlelight Homecare Service supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Heathfield
This agency provides care within approximately 10 miles of their Heathfield office. Radius is approximate — claim to update
Contact Candlelight Homecare Service Limited (East Sussex)
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
- Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 27 May 2026
- Report published: 27 May 2026
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Requires Improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How Candlelight Homecare Service Limited (East Sussex) compares in Wealden
Measured against the 25 home care agencies registered in Wealden.
- CQC rating
- Good. 18 of the 25 agencies (72%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
- Latest report
- 27 May 2026. 1 of the 25 agencies has published a newer inspection report since.
- Registered
- April 2014. One of the longer established agencies. 19 of the 25 registered more recently.
- Provider
- 4 services. Candlelight Homecare Services Limited runs 4 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Wealden.
The local picture: Wealden
What the numbers say about home care in Wealden, in East Sussex.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.) |
| What East Sussex pays | £28.16 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 24,700. Rising to 28,800 by 2035, up 17%
- People aged 85 and over: 6,300. Rising to 9,800 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 3,100. Rising to 4,000 by 2035, up 27%
- Dementia diagnosis rate: 56%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 2 opened, 1 closed. 22 registered today.
- Choice of agencies: 44 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
- Compared with the rest of East Sussex: Fewer agencies. Wealden has fewer agencies than average for the size of its older population.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Candlelight Homecare Service Limited (East Sussex)
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 17 April 2014, so 12 years.
- Run by
- Candlelight Homecare Services Limited, which runs 4 adult social care services in England. All 4 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Contact Candlelight Homecare Service Limited (East Sussex)
Phone the agency directly, or send an enquiry and we will pass it on.
Is this your home care agency?
Claim this profile to unlock full details, set your coverage area, add your team, respond to enquiries, and more.
More home care in East Sussex
Other home care agencies nearby, highest CQC-rated first.
- St George's Park Burgess Hill CQC: Good
- Hand To Hand Care Bexhill-on-sea CQC: Good
- Nightingale Homecare Eastbourne CQC: Good
- Avenida Lodge Eastbourne CQC: Good
- Carrianne Care Hastings CQC: Good
- Home Instead District and Uckfield Lewes CQC: Good