Human Support Group

Human Support Group is a home care agency in Whitehaven, Cumberland (CA28 8YU). It holds a CQC rating of Good.

About Human Support Group

Human Support Group in Whitehaven provides care and support in people's own homes across west Cumbria. We work with older people, adults living with dementia or mental health conditions, adults with learning disabilities and autistic adults, people with physical disabilities, people with sight or hearing loss, and younger adults living independently. Our most recent inspection by the Care Quality Commission rated us good overall. This is a part of the country where distances matter, so we plan rounds carefully and keep them geographically sensible. That way visits happen when they were promised and carers have time to do the job properly rather than rushing out of the door. Every arrangement starts with a visit and a proper conversation about what is actually difficult and what would help. From there we agree a plan in plain language, covering personal care, medication, meals, shopping, company or support to get out and stay connected, and we review it when things change. We try hard to send the same small group of carers to the same households, because trust takes time and familiarity is what allows a carer to notice that something is different. Our staff are trained before working unsupervised and supported by senior colleagues who visit, supervise and review. If you would like to talk through the options for yourself or a relative, please get in touch and we will come and see you.

Care provided at Human Support Group

Read the full inspection report on the CQC website.

Common questions about Human Support Group

Where is Human Support Group located?

Human Support Group is a home care agency based in Whitehaven, Cumberland (CA28 8YU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Human Support Group provide?

Human Support Group is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Human Support Group's CQC rating?

Human Support Group is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 June 2023. You can read the full CQC report from the link on this page.

Does Human Support Group provide dementia care?

Yes. Human Support Group supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Human Support Group

Can they support someone living with dementia at home?

Yes. Yes. Human Support Group Limited - Whitehaven is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Human Support Group Limited - Whitehaven covers roughly 10 miles from Whitehaven.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

Human Support Group Limited - Whitehaven has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Human Support Group Limited - Whitehaven. Actual fees depend on the room, the level of care and how it is funded.

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