YourCare24 Branch

Logo of YourCare24 Ltd Cumberland Branch, a home care agency in Carlisle, Cumberland, offering older person care and younger adults care.

YourCare24 Branch is a home care agency in Carlisle, Cumberland (CA2 5XF).

About YourCare24 Branch

We provide care at home in Carlisle and the surrounding area, visiting older adults and younger adults in their own homes. Working across a large and partly rural area means being honest about distance. A round that looks efficient on paper falls apart on a wet morning on Cumbrian roads, and it is the person waiting to be helped out of bed who pays for that. So we build schedules that survive an ordinary bad day and we would rather take on less than run a rota that only works in good weather. Isolation is a real part of what we deal with. For several of the people we visit we are the only caller that day and sometimes that week, so we plan enough time for the conversation rather than treating it as optional. We aim our help at what has genuinely become hard and leave alone what somebody would rather keep doing themselves, because kindness is how independence usually gets eroded. We have not yet been given an overall rating by the Care Quality Commission, and we would rather state that plainly. Ask us how we recruit, train and check our carers, and meet the people who would be calling before anything is agreed.

Care provided at YourCare24 Branch

Read the full inspection report on the CQC website.

Common questions about YourCare24 Branch

Where is YourCare24 Branch located?

YourCare24 Branch is a home care agency based in Carlisle, Cumberland (CA2 5XF), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does YourCare24 Branch provide?

YourCare24 Branch is registered to provide care in people’s own homes, with support that includes Older person care, Younger adults care. The full list of services is shown on this page.

Questions families ask about YourCare24 Branch

Can they support someone living with dementia at home?

No. YourCare24 Ltd Cumberland Branch does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. YourCare24 Ltd Cumberland Branch covers roughly 10 miles from Carlisle.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

YourCare24 Ltd Cumberland Branch has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from YourCare24 Ltd Cumberland Branch. Actual fees depend on the room, the level of care and how it is funded.

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