Options Care

Options Care is a home care agency in Thornton Heath, Croydon (CR7 8NE). It holds a CQC rating of Good.

About Options Care

Options Care provides support at home for people in Thornton Heath and across Croydon. We work with adults who have a learning disability or autism and with people managing mental health conditions, including younger adults, supporting them in their own homes and out in their own communities. Our purpose is to make ordinary life workable rather than to run anybody's life for them. For some people that means help with personal care and daily routines. For others it means doing a weekly shop and cooking properly instead of relying on ready meals, keeping on top of bills and appointments, getting to a job or a course, or carrying on with something they have always done. We are careful about the line between supporting a person and taking over, because that line is easily crossed by staff who are in a hurry to be helpful. We pay close attention to how people communicate, which is not always through words, and we take the time needed to get it right rather than assuming. Plans are written with the person, reviewed honestly and changed when they stop fitting. We also work alongside families and with social work and mental health colleagues, since joined up support is what tends to last. Our most recent overall rating from the Care Quality Commission is good. We keep examining our own practice, particularly around choice and independence. If you would like to talk about support for yourself or someone in your family, we are happy to meet and explain how we work.

Care provided at Options Care

Read the full inspection report on the CQC website.

Common questions about Options Care

Where is Options Care located?

Options Care is a home care agency based in Thornton Heath, Croydon (CR7 8NE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Options Care provide?

Options Care is registered to provide care in people’s own homes, with support that includes Mental health care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.

What is Options Care's CQC rating?

Options Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 May 2023. You can read the full CQC report from the link on this page.

Questions families ask about Options Care

Can they support someone living with dementia at home?

No. Options Care Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Options Care Limited covers roughly 10 miles from Thornton Heath.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

Options Care Limited has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Options Care Limited. Actual fees depend on the room, the level of care and how it is funded.

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