Potens Dipton Supported Living and Outreach

Logo of Potens Dipton Supported Living and Outreach, a home care agency in Durham, County Durham, offering mental health care and learning disability and autism support.

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About Us

We provide supported living and outreach around Dipton and County Durham for adults with learning disabilities and people living with mental health conditions.

Supported living means the house or flat belongs to the person rather than to us. We come in to help with whatever makes living there possible, and the aim is always that somebody runs their own life as far as they are able to. In practice that means the unglamorous things that make independence real: managing a tenancy, dealing with letters and bills, handling money, shopping and cooking, keeping appointments, getting to work, college or wherever a person wants to spend their time, and having staff alongside when something feels beyond facing alone.

Outreach can be lighter than that, a few hours a week with somebody who mainly manages but needs a hand at particular points. It works best when we are honest about what is actually needed rather than filling hours for the sake of it.

For people whose mental health is unsettled, a worker who is steady, turns up when they said they would and knows the person well enough to notice when things are slipping often does more good than extra hours would. So we keep teams as settled as we can.

Our most recent inspection by the Care Quality Commission rated us good overall. Please get in touch if you would like to know more.

Common questions about Potens Dipton Supported Living and Outreach

Where is Potens Dipton Supported Living and Outreach located?

Potens Dipton Supported Living and Outreach is a home care agency based in Durham, County Durham (DH7 8EJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Potens Dipton Supported Living and Outreach provide?

Potens Dipton Supported Living and Outreach is registered to provide care in people’s own homes, with support that includes Mental health care, Learning disability and autism support. The full list of services is shown on this page.

What is Potens Dipton Supported Living and Outreach's CQC rating?

Potens Dipton Supported Living and Outreach is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 June 2022. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Durham

This agency provides care within approximately 10 miles of their Durham office. Radius is approximate — claim to update

Contact Potens Dipton Supported Living and Outreach

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 14 June 2022
  • Report published: 14 June 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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