Excellence Home Care

Logo of Excellence Home Care, a home care agency in Durham, County Durham, offering older person care, dementia care, mental health care and learning disability and autism support.

Excellence Home Care is a home care agency in Durham, County Durham (DH7 8ER). It holds a CQC rating of Good.

About Excellence Home Care

Excellence Home Care supports people across Durham in their own homes. We plan support around how somebody already lives rather than around a standard package, and we keep the same carers with the same people wherever we can. We support older people with the everyday tasks that have become harder, and people living with dementia, where a familiar carer and an unhurried pace matter more than anything on paper. We work with adults who have a learning disability and with autistic adults, often with an emphasis on building confidence rather than taking tasks away from people. We also support people managing mental health conditions, people living with a physical disability and people with sight or hearing loss, as well as younger adults, whose expectations of support are usually rather different from the standard picture. Being properly known is what makes this work. A carer who knows somebody well notices the flat mood or the untouched meal that turns out to be the first sign of something, and that is how problems get caught early rather than late. Our most recent overall rating from the Care Quality Commission is good. We treat that as the standard to keep. If you are considering care at home in Durham, ring us and we will give you a straight answer about what we could offer.

Care provided at Excellence Home Care

Read the full inspection report on the CQC website.

Local care news in County Durham

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Common questions about Excellence Home Care

Where is Excellence Home Care located?

Excellence Home Care is a home care agency based in Durham, County Durham (DH7 8ER), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Excellence Home Care provide?

Excellence Home Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Excellence Home Care's CQC rating?

Excellence Home Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 September 2022. You can read the full CQC report from the link on this page.

Does Excellence Home Care provide dementia care?

Yes. Excellence Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Excellence Home Care

Can they support someone living with dementia at home?

Yes. Yes. Excellence Home Care is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Excellence Home Care covers roughly 10 miles from Durham.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North East

Excellence Home Care has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Excellence Home Care. Actual fees depend on the room, the level of care and how it is funded.

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