Case Management CHC

Case Management CHC is a home care agency in Durham, County Durham (DH1 1TW).

About Case Management CHC

We are Case Management CHC, based in Durham, and we provide care and support in people's own homes across County Durham. We support older people, including many living with dementia, people living with mental ill health, people with physical disabilities, people living with sight or hearing loss, and younger adults. A good deal of our work involves packages of care that are complex enough that standard home care rarely fits them. That means planning properly with the person, their family and the professionals already involved, and then training our staff for the particular household rather than in general terms. A new face who has not been trained on the detail is not a help, so we keep teams small and steady. Every arrangement starts with a conversation in the person's own home. How does the day run now? What has become difficult? What do you still want to do for yourself, and where would help genuinely help? From there we agree the support and revise it as needs move. Support might cover personal care, moving and handling, medication, meals, help at night, or support to get out into the community. Where a person can direct their own support, they do, and our job is to follow their lead. We have not yet had an overall rating published by the Care Quality Commission. We prefer to say so ourselves, and we welcome close questions about how we recruit, train and supervise.

Care provided at Case Management CHC

Read the full inspection report on the CQC website.

Local care news in County Durham

More local care news for County Durham

Common questions about Case Management CHC

Where is Case Management CHC located?

Case Management CHC is a home care agency based in Durham, County Durham (DH1 1TW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Case Management CHC provide?

Case Management CHC is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Case Management CHC provide dementia care?

Yes. Case Management CHC supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Case Management CHC

Can they support someone living with dementia at home?

Yes. Yes. Case Management CHC Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Case Management CHC Limited covers roughly 10 miles from Durham.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North East

Case Management CHC Limited has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Case Management CHC Limited. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More home care in Durham

Browse all home care in Durham.