Support & Independence Team - Central & Upper Valley 2

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About Us

We at Support & Independence Team Central & Upper Valley 2 are proud to provide compassionate home care across Hebden Bridge and the surrounding Upper Valley communities of Calderdale, supporting people to live well and independently in the place they know best: their own home.

Rooted in the heart of the HX postcode area, our team works throughout the villages, hamlets, and hillside homes that make this corner of Yorkshire so distinctive. We understand that the character of the Calder Valley shapes daily life here, and we tailor our visits and support to fit around the rhythms of each household, whether that means an early morning call before the day begins or a reassuring presence in the evening. Because we come to you, there is no need to leave familiar surroundings, cherished pets, or treasured neighbours behind.

Our care is thoughtfully designed for a broad range of needs. We support older people who value a little extra help to remain safely at home, whether that involves personal care, medication prompts, mobility support, or simply a warm, familiar face during the week. For adults living with a physical disability, we work alongside individuals and families to build routines that promote dignity, confidence, and genuine independence, always led by the person we are supporting rather than a rigid schedule. We also provide care for younger adults, recognising that meaningful support at any age is about enabling life goals, relationships, and interests, not just meeting practical needs.

In practice, this means our visits are shaped by conversations, not checklists. Families tell us they value knowing that the people stepping through the front door genuinely understand the person receiving care, from how they take their tea to the routines that bring comfort and calm. We work closely with relatives, health professionals, and the wider community so that care feels joined up and reassuring, particularly during times of change such as hospital discharge or a shift in health needs.

The Care Quality Commission has rated our provision as Good across every domain assessed, including Safe, Effective, Caring, Responsive, and Well led. This consistent rating reflects the standards we hold ourselves to every day: careful attention to safety in the home, effective support informed by best practice, kindness at the centre of every interaction, responsiveness when circumstances change, and leadership that supports our care team to do their very best work. For families, we hope this offers meaningful reassurance that the people you love are in trustworthy hands.

Choosing home care is a significant decision, and we understand it often comes at an emotional time. If you are exploring options for yourself or a loved one in Hebden Bridge or the wider Upper Valley, we would be delighted to have a warm, unhurried conversation about what matters most to you. Whatever the next step looks like, we are here to listen, to guide, and to help you feel confident that good care at home is within reach.

Common questions about Support & Independence Team - Central & Upper Valley 2

Where is Support & Independence Team - Central & Upper Valley 2 located?

Support & Independence Team - Central & Upper Valley 2 is a home care agency based in Hebden Bridge, Calderdale (HX7 7DD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Support & Independence Team - Central & Upper Valley 2 provide?

Support & Independence Team - Central & Upper Valley 2 is registered to provide care in people’s own homes, with support that includes Older person care, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Support & Independence Team - Central & Upper Valley 2's CQC rating?

Support & Independence Team - Central & Upper Valley 2 is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 31 March 2020. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Hebden Bridge

This agency provides care within approximately 10 miles of their Hebden Bridge office. Radius is approximate — claim to update

Contact Support & Independence Team - Central & Upper Valley 2

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Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 31 March 2020
  • Report published: 31 March 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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