Community Support Service

Community Support Service is a home care agency in Halifax, Calderdale (HX3 0HA). It holds a CQC rating of Outstanding.

About Community Support Service

We provide support at home in Halifax and across Calderdale, working with adults who have a learning disability, autistic adults, and people living with a physical disability. Our most recent overall rating from the Care Quality Commission is Outstanding. We say so early because it is what people most want to know, and then we would rather talk about what actually sits underneath it. In our experience it is nothing dramatic. It is knowing each person properly, matching support workers thoughtfully and then keeping them with the same people, training for the individual rather than the category, turning up when we said we would, and being honest when something has gone wrong. The purpose of the work is simple enough to state. People are living their own lives in their own homes, and we are there because help has been asked for with a part of it. That means support that fits around somebody's week rather than the other way round, and it means stepping back as confidence grows. Support that never reduces is usually a sign that something has stopped being looked at. A rating describes how we were found to be working at one point in time. The only way to keep it meaningful is to carry on doing the work, so we treat it as a standard to hold rather than something to display. If you are looking into support in this area, we are glad to talk it through.

Care provided at Community Support Service

Read the full inspection report on the CQC website.

Common questions about Community Support Service

Where is Community Support Service located?

Community Support Service is a home care agency based in Halifax, Calderdale (HX3 0HA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Community Support Service provide?

Community Support Service is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Physical disability support. The full list of services is shown on this page.

What is Community Support Service's CQC rating?

Community Support Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 9 March 2019. You can read the full CQC report from the link on this page.

Questions families ask about Community Support Service

Can they support someone living with dementia at home?

No. Community Support Service does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Community Support Service covers roughly 10 miles from Halifax.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the Yorkshire & Humberside

Community Support Service has not published its fees yet. These are typical hourly rates for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from Community Support Service. Actual fees depend on the room, the level of care and how it is funded.

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