Horizon Homecare (Southern)

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About Us

Horizon Homecare (Southern) provides care in people's own homes in Poole and across Bournemouth, Christchurch and Poole. We support older people, adults living with dementia, people with a learning disability or autism, people with mental health conditions, adults with a physical disability or a visual or hearing impairment, younger adults, and people affected by alcohol or drug misuse.

Almost everyone who contacts us wants the same thing, which is to carry on living where they are. Home is where the routines make sense and where a person still has charge of their own day, and our job is to make that workable for as long as it safely can be.

What that looks like differs enormously. It might be a brief morning call to help someone get up, wash and take their medication. It might be several visits a day covering personal care, meals and company, or longer support that helps a younger adult manage a tenancy and stay part of ordinary life. We plan each package with the person and review it honestly when their needs change rather than leaving an arrangement to drift.

Continuity matters more than almost anything else in this work, so we keep the same carers going to the same person wherever we can.

Our most recent overall rating from the Care Quality Commission is good. We are glad of it, and we would still rather you rang us and asked your own questions before deciding.

Common questions about Horizon Homecare (Southern)

Where is Horizon Homecare (Southern) located?

Horizon Homecare (Southern) is a home care agency based in Poole, Bournemouth, Christchurch and Poole (BH12 4NZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Horizon Homecare (Southern) provide?

Horizon Homecare (Southern) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Horizon Homecare (Southern)'s CQC rating?

Horizon Homecare (Southern) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 November 2022. You can read the full CQC report from the link on this page.

Does Horizon Homecare (Southern) provide dementia care?

Yes. Horizon Homecare (Southern) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Poole

This agency provides care within approximately 10 miles of their Poole office. Radius is approximate — claim to update

Contact Horizon Homecare (Southern) Ltd

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 11 November 2022
  • Report published: 11 November 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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