Altogether Care - Care At Home

Is this your home care agency?

Claim this profile to update details, add photos, and respond to enquiries.

Claim This Profile

About Us

Here at Altogether Care, we provide home care across Christchurch, Bournemouth and Poole, supporting people to live comfortably and independently in their own homes. We know how much it means to stay in familiar surroundings, and our role is to make that possible in a way that feels right for each individual person.

We work with a wide range of people, including older adults, younger adults, and those living with dementia, a learning disability, autism, or a physical disability. We also support people with visual or hearing impairments. Every person we work with has different needs and different preferences, so we take time at the start to understand what matters most to them before we do anything else.

Our most recent CQC inspection rated us as Good, which reflects the effort our team puts in every day. We are proud of that rating, but we are equally proud of the quieter moments that do not appear in any report, knowing someone had company when they needed it, that a meal was made just the way they like it, or that a family member felt reassured after a conversation with one of our carers.

We believe that good care is built on trust and consistency. That means making sure people see familiar faces, that communication is clear and honest, and that we listen properly when someone tells us something is not working for them.

If you are thinking about home care for yourself or for someone you love, we are always happy to have a straightforward conversation about what we offer and whether we might be the right fit. You can reach us at our Christchurch base, and we will do our best to help you find the right support at the right time.

Common questions about Altogether Care - Care At Home

Where is Altogether Care - Care At Home located?

Altogether Care - Care At Home is a home care agency based in Christchurch, Bournemouth, Christchurch and Poole (BH23 1QQ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Altogether Care - Care At Home provide?

Altogether Care - Care At Home is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Altogether Care - Care At Home's CQC rating?

Altogether Care - Care At Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 June 2025. You can read the full CQC report from the link on this page.

Does Altogether Care - Care At Home provide dementia care?

Yes. Altogether Care - Care At Home supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Christchurch

This agency provides care within approximately 10 miles of their Christchurch office. Radius is approximate — claim to update

Contact Altogether Care - Care At Home Limited Christchurch

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

More about the care at Altogether Care - Care At Home Limited Christchurch

What each type of care involves, and the questions worth asking when you call or visit.

Older Person Care

Ageing at home tends to need a little help often rather than a lot occasionally. Altogether Care in Christchurch is registered to provide personal care at home, covering washing, dressing, medicines, meals and companionship. Ask how long each visit lasts and what is included, since the length of a call decides what is realistic. Ask whether the same carers come back, how sickness and leave are covered, and whether bedtime calls can be arranged. South West rates generally fall between £28 and £33 an hour. The council can assess whether a package should be funded or taken as a direct payment.

Dementia

Dementia makes new faces hard work, so the single best question is how many carers would be involved. Altogether Care is registered for dementia care, which describes the scope of its permission rather than its practice. Ask whether visit times are kept consistent and how handovers between carers happen. Ask what carers do when personal care is refused, when meals go uneaten, or when someone has gone out alone. Ask too how the agency raises concerns with the family and the GP as the condition changes.

Learning Disability / Autism

A good package for an autistic adult or a person with a learning disability fits their own rhythm rather than the agency's. Altogether Care is registered for this support. Ask how plans are agreed with the person, how sensory and communication needs are recorded, and how the council reviews the arrangement.

Physical Disability

Equipment in the right place and carers who have been taught to use it are what make personal care safe. Altogether Care is registered to support adults with a physical disability. Ask about training on the hoist or standing aid in use, whether two carers attend transfers, and how adaptations are pursued.

Visual / Hearing Impairment

Someone with failing sight relies on nothing being moved and on being told who has just walked in. Altogether Care is registered to support people with a visual or hearing impairment. Ask how carers announce themselves, whether they can guide somebody outdoors, and how hearing aids and large print paperwork are handled.

Younger Adults

Care for an adult under sixty five should be arranged around their commitments, not the other way round. Altogether Care is registered to work with younger adults. Ask how far visit times can shift, how carers are matched, and what help is offered with work, study and getting out.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 5 June 2025
  • Report published: 5 June 2025

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Is this your home care agency?

Claim this profile to unlock full details, set your coverage area, add your team, respond to enquiries, and more.

Claim This Profile

More home care in Bournemouth, Christchurch and Poole

Other home care agencies nearby, highest CQC-rated first.

Browse more home care

Home care in Christchurch Home care in Bournemouth, Christchurch and Poole