Better Care at Home East

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About Us

We at Better Care at Home East are proud to offer compassionate, professional home care across Bournemouth and the surrounding communities, supporting people to live well and safely in the place they know best: their own home.

Based in the BH postcode area and serving families throughout Bournemouth, Christchurch and Poole, our team is ideally positioned to reach those who need us across this beautiful stretch of the South West coast. Because our care is delivered in your own home, the environment remains familiar, comforting, and entirely yours. Whether that is a family house, a bungalow, a flat, or sheltered accommodation, we adapt to the space and rhythms that make each person feel most at ease, working respectfully alongside loved ones, neighbours, and existing routines.

Our specialisms reflect the wide range of people we support. We provide older person care and dementia care with patience and understanding, taking time to learn each individual's history, preferences, and the small daily details that bring reassurance. For those living with mental health needs, we offer steady, non judgemental support that promotes confidence and independence. We also care for younger adults and people with physical disabilities, tailoring practical assistance so that daily life feels manageable and dignified. For individuals with visual or hearing impairment, our team communicates thoughtfully and clearly, ensuring no one feels isolated or overlooked. In practice, this means bespoke care plans, consistent carers who become familiar faces, and a genuine willingness to adjust as needs change over time. Families tell us the greatest comfort comes from knowing their relative is understood as a person, not simply a set of tasks.

We are proud to hold an Outstanding overall rating from the Care Quality Commission, following our most recent inspection in March 2022. Our ratings of Outstanding in Effective, Caring, and Responsive reflect the heart of what we do every day: delivering care that truly makes a difference, with warmth, skill, and attentiveness to each individual's changing needs. We were also rated Good in Safe and Well led, demonstrating the strong foundations of safety, leadership, and accountability that underpin our work. For families, this recognition offers reassurance that the care we provide has been independently assessed and trusted.

Choosing home care is a deeply personal decision, and we understand the weight that comes with it. If you are exploring options for yourself or a loved one in Bournemouth, Christchurch, Poole, or the wider area, we would be honoured to have a conversation. Reach out whenever you feel ready, and we will listen with care, answer your questions honestly, and help you take the next step with confidence.

Common questions about Better Care at Home East

Where is Better Care at Home East located?

Better Care at Home East is a home care agency based in Bournemouth, Bournemouth, Christchurch and Poole (BH6 4DD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Better Care at Home East provide?

Better Care at Home East is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Better Care at Home East's CQC rating?

Better Care at Home East is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 19 March 2022. You can read the full CQC report from the link on this page.

Does Better Care at Home East provide dementia care?

Yes. Better Care at Home East supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Bournemouth

This agency provides care within approximately 10 miles of their Bournemouth office. Radius is approximate — claim to update

Contact Better Care at Home East

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 19 March 2022
  • Report published: 19 March 2022

Overall: Outstanding

  • Safe: Good
  • Effective: Outstanding
  • Caring: Outstanding
  • Responsive: Outstanding
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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