Tender-Care Services

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About Us

We at Tender Care welcome you to discover our dedicated home care agency, proudly supporting older people across Bournemouth and the wider Bournemouth, Christchurch and Poole area. For families searching for compassionate, reliable care in the comfort of a loved one's own home, we are here to walk alongside you every step of the way.

Based in the BH postcode area on the beautiful South West coast, our team is ideally placed to reach clients throughout Bournemouth and the surrounding neighbourhoods. Because we deliver care in your own home rather than a residential setting, the environment that matters most is the one your loved one already knows and treasures, filled with familiar comforts, cherished memories, and the routines that make daily life feel truly personal. Our role is to weave gentle, professional support into that setting, so independence and dignity remain firmly at the heart of everything.

Our specialism lies in older person care delivered directly in the home. In practice, this means our carers offer thoughtful assistance with the everyday moments that can become challenging over time, from personal care and medication reminders to help with meals, mobility, companionship, and staying connected to the community. We take time to understand each person as an individual, listening carefully to their preferences, life history, and wishes, as well as the concerns of family members who may live nearby or further afield. For relatives, this provides genuine peace of mind, knowing that a trusted, familiar face is calling in to offer both practical help and warm human connection.

We are proud to hold an overall rating of Good from the Care Quality Commission following our most recent inspection in May 2024, with Good ratings across the Safe, Effective, Caring, and Responsive domains. This independent recognition reflects our commitment to keeping the people we support protected, well cared for, treated with kindness, and listened to when their needs change. We also acknowledge, with transparency, that our Well led domain was rated as Requires Improvement, and we are actively strengthening our leadership and management approach to ensure every area of our care reaches the standard our clients and their families rightly expect. We believe honest reflection is part of delivering truly good care.

Choosing home care for someone you love is a significant and often emotional decision, and we understand the weight of that choice. If you would like to learn more about how we could support your family member to remain safe, comfortable, and cherished in their own home in Bournemouth, we warmly invite you to get in touch. We are here to answer your questions, listen to your story, and help you take the next step with confidence and reassurance.

Common questions about Tender-Care Services

Where is Tender-Care Services located?

Tender-Care Services is a home care agency based in Bournemouth, Bournemouth, Christchurch and Poole (BH9 2DZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Tender-Care Services provide?

Tender-Care Services is registered to provide care in people’s own homes, with support that includes Older person care. The full list of services is shown on this page.

What is Tender-Care Services's CQC rating?

Tender-Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 17 September 2026. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Bournemouth

This agency provides care within approximately 10 miles of their Bournemouth office. Radius is approximate — claim to update

Contact Tender-Care Services Limited

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Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 17 September 2026
  • Report published: 17 September 2026

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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