Phoenix All Care

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About Us

We provide care at home in Bournemouth and the surrounding area. Those we visit include older adults, people living with dementia, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, and younger adults.

We size visits around the person rather than the diary. Somebody who is in pain first thing cannot be washed and dressed properly in a quarter of an hour, so we do not pretend otherwise.

We also pay attention to what happens between our visits, since that is most of a person's day. Are the tablets within reach. Is there something in the fridge they can manage alone. Has the post piled up. Those are usually what decides whether somebody is coping or quietly struggling, and our carers are asked to notice and to say so.

We would rather turn work down than take on visits we cannot staff properly. Overcommitting is how home care agencies let people down.

We have not yet been given an overall rating by the Care Quality Commission, and we would rather state that plainly. Families are welcome to ask how we recruit, train and check our carers.

Common questions about Phoenix All Care

Where is Phoenix All Care located?

Phoenix All Care is a home care agency based in Bournemouth, Bournemouth, Christchurch and Poole (BH8 8GS), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Phoenix All Care provide?

Phoenix All Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Phoenix All Care provide dementia care?

Yes. Phoenix All Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Bournemouth

This agency provides care within approximately 10 miles of their Bournemouth office. Radius is approximate — claim to update

Contact Phoenix All Care Ltd

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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