Home Instead Christchurch and Poole

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About Us

At Home Instead Bournemouth Christchurch and Poole, we provide home care across the Bournemouth, Christchurch and Poole area, supporting people to live well in the places they know and love most. We believe that staying at home, surrounded by familiar surroundings and routines, makes a real difference to how people feel day to day, and our role is to make that possible.

We work with older adults, younger adults and people living with a range of conditions including dementia, mental health needs, physical disabilities and visual or hearing impairments. Every person we support has their own story, preferences and ways of doing things, and we take the time to understand what matters to each individual before we put any care in place. That means care that actually fits around someone's life rather than the other way around.

Our most recent Care Quality Commission inspection rated us as Good, which we are proud of, though we see it as a reflection of the consistent, thoughtful work our team puts in every day rather than a destination in itself. We are always looking at how we can do things better.

We know that inviting someone into your home, or arranging care for a family member, involves real trust. We do not take that lightly. Our team is carefully recruited, thoroughly trained and well supported, because we think the quality of care someone receives is directly connected to how well the people delivering it are looked after themselves.

If you are thinking about care for yourself or someone close to you, we are happy to have an honest conversation about what support might look like and whether we are the right fit. There is no pressure and no obligation, just a straightforward chat to help you work out the next step.

Common questions about Home Instead Christchurch and Poole

Where is Home Instead Christchurch and Poole located?

Home Instead Christchurch and Poole is a home care agency based in Bournemouth, Bournemouth, Christchurch and Poole (BH4 9DW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Home Instead Christchurch and Poole provide?

Home Instead Christchurch and Poole is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Home Instead Christchurch and Poole's CQC rating?

Home Instead Christchurch and Poole is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 November 2019. You can read the full CQC report from the link on this page.

Does Home Instead Christchurch and Poole provide dementia care?

Yes. Home Instead Christchurch and Poole supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Bournemouth

This agency provides care within approximately 10 miles of their Bournemouth office. Radius is approximate — claim to update

Contact Home Instead Bournemouth Christchurch and Poole

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 22 November 2019
  • Report published: 22 November 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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