Optimum Care (GL)

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About Us

We at Optimum Care (GL) are a home care agency based in Barking, providing compassionate support to people in their own homes across the local community. Our mission is simple: to help you or your loved one live safely, comfortably and independently, whilst receiving the personalised home care that truly makes a difference.

Operating from within the IG postcode area, we serve residents throughout Barking and the wider borough of Barking and Dagenham. Because our care comes to you, the familiar surroundings of your own home become the setting for support, meaning you can continue to enjoy the routines, memories and neighbourhood you love without disruption.

Our team offers a broad range of specialised support tailored to individual needs. We provide older person care and dementia care for those who benefit from gentle, patient assistance with daily living, memory support and companionship. For adults living with a learning disability or autism, we focus on enabling independence, choice and confidence in everyday routines. We also support people with mental health needs, offering a calm and consistent presence that promotes wellbeing and stability.

In addition, we care for individuals with physical disabilities and those with visual or hearing impairments, adapting our approach to ensure communication, mobility and comfort are always prioritised. Our support extends to younger adults too, recognising that home care is not defined by age but by the desire to live life on one's own terms with the right help at the right time.

In practice, this means our care workers become trusted companions to the people they support. Families can feel reassured knowing that whether it's help with personal care, medication prompts, meal preparation, mobility support or simply a friendly chat, everything is delivered with dignity, respect and a genuine understanding of what matters most to each person.

Following our most recent Care Quality Commission inspection in December 2019, we received an overall rating of Requires Improvement. Within this, we are proud that inspectors rated us Good across the Effective, Caring and Responsive domains, recognising the warmth, skill and person centred approach of our team. We acknowledge that the Safe and Well-led areas were identified as requiring improvement, and we take that feedback seriously as part of our ongoing commitment to raising standards. Continuous learning and open dialogue with families and regulators sit at the heart of how we grow.

Choosing home care is a deeply personal decision, and we understand the questions and concerns that families face when looking for the right support for someone they love. We are here to listen, to answer honestly, and to build a package of care that truly reflects the individual behind every referral. If you are exploring home care options in Barking or the surrounding areas, we warmly invite you to get in touch with us to discuss how we can help you and your family feel supported, safe and at home.

Common questions about Optimum Care (GL)

Where is Optimum Care (GL) located?

Optimum Care (GL) is a home care agency based in Barking, Barking and Dagenham (IG11 8HE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Optimum Care (GL) provide?

Optimum Care (GL) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Optimum Care (GL)'s CQC rating?

Optimum Care (GL) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 5 December 2019. You can read the full CQC report from the link on this page.

Does Optimum Care (GL) provide dementia care?

Yes. Optimum Care (GL) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Barking

This agency provides care within approximately 10 miles of their Barking office. Radius is approximate — claim to update

Contact Optimum Care (GL) Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 5 December 2019
  • Report published: 5 December 2019

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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