South Hayes Care Home

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About Us

South Hayes Care Home is a care home in Worcester. We provide residential care for older people and we offer respite stays alongside permanent places.

We keep to residential care rather than claiming to cover everything, and that is worth being clear about. We suit people who need help with the ordinary business of the day and the reassurance of staff being nearby. There are needs we are not registered to meet, and where somebody requires nursing care we will say so rather than accept an admission we could not properly support. A family is far better served by that conversation at the start than by finding the limits six months later.

Within that, the day belongs to the residents. People get up when they want, eat what they want and spend their time where they choose. Rooms belong to the people in them, with their own furniture and pictures, and relatives visit when it suits them.

Respite stays give family carers a genuine break and let somebody try the home before making a longer decision.

Our most recent overall rating from the Care Quality Commission is good.

Please come and visit and take your time over the decision.

Common questions about South Hayes Care Home

Where is South Hayes Care Home located?

South Hayes Care Home is a residential care home in Worcester, Worcestershire, WR5 2DZ. You can view its exact location and get directions from the map on this page.

What type of care does South Hayes Care Home provide?

South Hayes Care Home is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.

What is South Hayes Care Home's CQC rating?

South Hayes Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 January 2024. You can read the full CQC report from the link on this page.

Does South Hayes Care Home offer respite or short-term care?

Yes. South Hayes Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact South Hayes Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about South Hayes Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. South Hayes Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. South Hayes Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. South Hayes Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. South Hayes Care Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 18 January 2024
  • Report published: 18 January 2024

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

South Hayes Care Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from South Hayes Care Home. Actual fees depend on the room, the level of care and how it is funded.

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