The Firs Care Home

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About Us

The Firs Care Home is a residential home in Kidderminster. Most of the people who live here are older, and many have reached a point where staying at home had become a worry to themselves or their families. We support people living with dementia, people with a physical disability, and people with sight or hearing loss, and we take respite bookings for short planned stays.

Day to day, our aim is that people carry on being themselves. Care with washing, dressing and medication is given discreetly and at the person's own pace. Meals are cooked on the premises, and if somebody wants toast at ten in the morning instead of a cooked breakfast at eight, that is not a problem. We ask families to tell us about the person's history, because knowing what somebody did for a living, or what music they grew up with, does more for a difficult afternoon than any amount of paperwork.

On inspection we want to be honest with you. Our most recent overall rating from the Care Quality Commission is requires improvement. We are not going to hide behind soft words about it. If you are looking at The Firs for a relative, please ask us what the inspectors identified, what we have put in place since, and how we are checking that the changes have stuck. Come without an appointment if you would rather see the home on an ordinary day. We will show you round either way.

Common questions about The Firs Care Home

Where is The Firs Care Home located?

The Firs Care Home is a residential care home in Kidderminster, Worcestershire, DY11 5PW. You can view its exact location and get directions from the map on this page.

What type of care does The Firs Care Home provide?

The Firs Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is The Firs Care Home's CQC rating?

The Firs Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 28 October 2023. You can read the full CQC report from the link on this page.

Does The Firs Care Home provide dementia care?

Yes. The Firs Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Firs Care Home offer respite or short-term care?

Yes. The Firs Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Firs Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Firs Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Firs Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. The Firs Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Firs Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. The Firs Care Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 28 October 2023
  • Report published: 28 October 2023

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Requires Improvement
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

The Firs Care Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from The Firs Care Home. Actual fees depend on the room, the level of care and how it is funded.

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