The Willows

The Willows is a residential care home in Warminster, Wiltshire (BA12 9JN). It holds a CQC rating of Good.

About The Willows

The Willows is a residential care home in Warminster, Wiltshire. We support adults with learning disabilities and autistic adults, along with older people who need help with daily living. We run this as a household rather than an institution. Residents choose how they spend their days, take part in cooking, shopping and looking after the place if they want to, and arrange their own rooms. Support is agreed with each person, written in a way they can understand and check, and reviewed with them rather than about them. Most of what makes support work is attention to detail. We learn how somebody communicates, what they enjoy, what unsettles them and what helps on a difficult day. For autistic residents we take particular care over predictability, quiet space and clear information about what is coming next. Nobody should have to give up their outside life to live here. People keep in touch with family and friends, go out, attend college, work or clubs, and take up new interests when they want to. Where something looks hard to arrange, our first question is how to make it possible. Respite stays are available so that families can take a planned break. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you would like to visit and see the house for yourself.

Care provided at The Willows

Read the full inspection report on the CQC website.

Common questions about The Willows

Where is The Willows located?

The Willows is a residential care home in Warminster, Wiltshire, BA12 9JN. You can view its exact location and get directions from the map on this page.

What type of care does The Willows provide?

The Willows is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is The Willows's CQC rating?

The Willows is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 January 2019. You can read the full CQC report from the link on this page.

Does The Willows offer respite or short-term care?

Yes. The Willows offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Willows

Can Mum or Dad stay here if their dementia gets worse?

No. The Willows is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. The Willows is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. The Willows offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. The Willows is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

The Willows has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from The Willows. Actual fees depend on the room, the level of care and how it is funded.

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